Onkyo TX-NR709 Firmware Update help.

[JGPerryman]

Hello,

I have just purchased the TX-NR709, and establised an ethernet connection and ran through my setup screens to get to "Firmware Update" using the ethernet option I downloaded the update and then the display changed to "DSP2 Writing" and it has been over an hour and a half with no further progress. Can I use the Reciever power button to exit this update and either configure the unit and be on my way, or should I retry the update? Most importantly, I do not want to lose my original default stuff and be dead in the water with a non functioning interface. Help please. I can't even turn it off without knowing what to do next.

Jerry

 

[TLS Guy]

Hello,

I have just purchased the TX-NR709, and establised an ethernet connection and ran through my setup screens to get to "Firmware Update" using the ethernet option I downloaded the update and then the display changed to "DSP2 Writing" and it has been over an hour and a half with no further progress. Can I use the Reciever power button to exit this update and either configure the unit and be on my way, or should I retry the update? Most importantly, I do not want to lose my original default stuff and be dead in the water with a non functioning interface. Help please. I can't even turn it off without knowing what to do next.

Jerry

I got this from the Onkyo website.

Precautions for TX-NR709 Firmware Update

• Please read the update instructions carefully before beginning.

• The firmware update should take 30 to 40 minutes. Once the update begins, don't turn off the power supply to the A/V receiver until it is time to restart it.

• Depending on the conditions of the network, a firmware update via a network may take more than one hour or even fail to finish. If the update is not completed within two hours, turn off the power supply by pushing the ON/STANDBY button and then try updating again from the beginning.

• Updating the firmware and adjusting the settings will be done automatically, but may take some time to complete. Please follow the procedures as instructed when you update. Note that the update may fail, or cause problems for your A/V receiver, if you do any of the following:

• Pull out the A/V receiver’s power cord;
• Interrupt the power supply to the A/V receiver (e.g. if the breaker is tripped or if there is an electrical outage);
• Insert or remove the LAN cable from a device in your network when updating over a network;
• Insert or remove a USB memory device from the A/V receiver when updating via USB;
• Operate components connected to the A/V receiver, such as a TV, a recording device, or a PC.

If your A/V receiver is damaged for any of the reasons above, an Onkyo service center will repair the unit for a fee.
How to Install Firmware Update for TX-NR709
Click below for instructions on how to install the update. Instructions cover (1) direct update over network connection and (2) update via USB.

How to install

Click below to download the firmware update to your PC, for subsequent installation on your receiver via its USB port.

Download Update to Your PC

You need to be very careful. Apparently this update id dodgy and can damage your receiver. If it is damaged they will blame you and charge you for fixing it. Standard Onkyblow operating procedure.

If the above does solve the problem, call Onkyo customer service and good luck.

If you don't get satisfaction and the unit is new, return it and get something other than an Onkyblow.