No, you don't wish you were closer to retirement age. That would mean the "retirement accounts" you have probably wouldn't be enough, as of three years ago. The uncertainty is killing people. literally and figuratively. A lot of people had a plan and now, that plan is out the window, even if they had invested conservatively.
As far as who your agent is working for- ask, specifically, if they're your agent or just out for the commission on the sale. I would bet that it's the latter. Buyer's agents exist- you just have to look for one.
Unless she used a Roth IRA for the house, she blew it, big time. The interest and penalties for doing what she did are far more than any benefits, unless it's used to literally save a life.