Onkyo-3007 constantly "loses" speakers

[NONATUS]

Hey folks,
need your help. I have a new Onkyo-3007 which as many of these systems are now, time-consuming and difficult to hook up. My 3007 will suddenly stop driving the speakers--it "loses" all 11. For no apparent reason. I can see the LED boxes on the left of the control panel that indicate which speakers are on (e.g. SW, LF, FH for subwoofer, Left Front, and Front Height) as examples, just suddenly go blank. Onkyo reps tell me to CTL-ALT-DEL the machine which erases all the settings (inputs, outputs, speaker settings, acoustics, etc.). This has happened 3x. After setting everything back to defaults, it takes hours to reset. Now Onkyo says bring it into the dealer. That means hiring two guys to move my stereo wall unit and unlug 30+ wires, cables, jacks etc. Does anyone else have this problem--the 3007 just losing speakers? Is it a known design flaw? Thanks for any insight. If I have to bring the unit in, it's staying there and I'm walking out with a Denon and a heck of a blog to warn people off. Sure hope I am wrong.

 

[highfigh]

Hey folks,
need your help. I have a new Onkyo-3007 which as many of these systems are now, time-consuming and difficult to hook up. My 3007 will suddenly stop driving the speakers--it "loses" all 11. For no apparent reason. I can see the LED boxes on the left of the control panel that indicate which speakers are on (e.g. SW, LF, FH for subwoofer, Left Front, and Front Height) as examples, just suddenly go blank. Onkyo reps tell me to CTL-ALT-DEL the machine which erases all the settings (inputs, outputs, speaker settings, acoustics, etc.). This has happened 3x. After setting everything back to defaults, it takes hours to reset. Now Onkyo says bring it into the dealer. That means hiring two guys to move my stereo wall unit and unlug 30+ wires, cables, jacks etc. Does anyone else have this problem--the 3007 just losing speakers? Is it a known design flaw? Thanks for any insight. If I have to bring the unit in, it's staying there and I'm walking out with a Denon and a heck of a blog to warn people off. Sure hope I am wrong.

Look at the speaker connections on both ends with a good flashlight if they're not in bright light- a single strand of speaker wire will cause this kind of thing. A loose connection would make only one speaker go out but when they all go out, I usually suspect wires that are shorting together. Strip ONLY 1/2" of insulation using a good wire stripper, not teeth, side cutters, scissors, a knife or anything else.

You can get a wire stripper at Home Depot, Lowes or any big box store for less than $15.

 

[1hagop]

Hey folks,
need your help. I have a new Onkyo-3007 which as many of these systems are now, time-consuming and difficult to hook up. My 3007 will suddenly stop driving the speakers--it "loses" all 11. For no apparent reason. I can see the LED boxes on the left of the control panel that indicate which speakers are on (e.g. SW, LF, FH for subwoofer, Left Front, and Front Height) as examples, just suddenly go blank. Onkyo reps tell me to CTL-ALT-DEL the machine which erases all the settings (inputs, outputs, speaker settings, acoustics, etc.). This has happened 3x. After setting everything back to defaults, it takes hours to reset. Now Onkyo says bring it into the dealer. That means hiring two guys to move my stereo wall unit and unlug 30+ wires, cables, jacks etc. Does anyone else have this problem--the 3007 just losing speakers? Is it a known design flaw? Thanks for any insight. If I have to bring the unit in, it's staying there and I'm walking out with a Denon and a heck of a blog to warn people off. Sure hope I am wrong.

Not sure if this is the problem however, I have a 5007 and it would lose sound every once in a while. I have ATT Uverse and before that I had Comcast. In the menu on the cable box you can choose "stereo" or "Surround Sound". When I had it on "Surround Sound" this problem happened. I switched it to "stereo" and have not had a problem since. Of course this is only if the problem only happens when watching cable only. Other than that on one of my 607's I found I had a bad HDMI cable causing the same problem. Hope this helps.