H

Headfoot

Junior Audioholic
Hello, this is a rather specific question.

For anyone in the greater Twin Cities area (Minnesota), what is a trustworthy place I can get amplifier repairs done? I know that Midwest Speaker Repair is the place for reconing, but Google isn't helping as much as I would like on the amplifier issue.

Thanks
 
TLS Guy

TLS Guy

Audioholic Jedi
Hello, this is a rather specific question.

For anyone in the greater Twin Cities area (Minnesota), what is a trustworthy place I can get amplifier repairs done? I know that Midwest Speaker Repair is the place for reconing, but Google isn't helping as much as I would like on the amplifier issue.

Thanks
What amp is it that is needing service (make and model), and what is the matter with it?
 
H

Headfoot

Junior Audioholic
It's a Kenwood Basic M2 (and possibly a Kenwood Basic C2 preamplifier). I bought it on eBay and the guy was a liar; the listing said the item worked fine. It crackles, hisses, and the left channel doesn't work at half of the volume settings (it has a left and right channel volume control built in). It's supposed to put out 220 watts per channel into 8 ohms, but it can hardly put out 40 before it starts having problems. Up to about 40 watts it sounds absolutely terrible, the highs are very harsh and there is no bass.

eBay has "penalized his account" which doesn't help the fact that I'm still down $200 for essentially a giant paperweight. I'm trying to get money from the guy for the repair since he lied to me. I just need to know where to repair.
 
TLS Guy

TLS Guy

Audioholic Jedi
It's a Kenwood Basic M2 (and possibly a Kenwood Basic C2 preamplifier). I bought it on eBay and the guy was a liar; the listing said the item worked fine. It crackles, hisses, and the left channel doesn't work at half of the volume settings (it has a left and right channel volume control built in). It's supposed to put out 220 watts per channel into 8 ohms, but it can hardly put out 40 before it starts having problems. Up to about 40 watts it sounds absolutely terrible, the highs are very harsh and there is no bass.

eBay has "penalized his account" which doesn't help the fact that I'm still down $200 for essentially a giant paperweight. I'm trying to get money from the guy for the repair since he lied to me. I just need to know where to repair.
You have bought yourself a bit of a problem. That is a class G switching amp. Apparently it uses oddball Sanken dual transistor output devices. There are two rails at 56 volts and 91 volts. At lower power the devices connected to the low voltage rail conduct and at high power the high voltage devices conduct.

Apparently there is an elaborate switching IC circuit using a TA2031 IC.

This is an unusual circuit and unique to a couple of Kenwood amps.

Minneapolis is not well off for good service techs. The best I know is the guy at Hi Fi Sound. I don't know if he will go near that one though. You would never sort this out without a service manual. You can download a service manual here.

http://www.hifimanuals.com/proddetail.php?prod=1605

You might have to send this oddball to a Kenwood Service center. They are in CA, VA and NJ.

If you want to come up to Benedict after Downloading the manual you are welcome. We can see if we can make sense of it. I bet one of the rails is down or the switching circuit is out.

I have a place in Eagan now also, but I won't be there until the beginning of next month, and I have no test gear there.
 
H

Headfoot

Junior Audioholic
When it comes to electronics, I have absolutely no grasp. I connect a battery to a lightbulb and think that that's great.

That is weird, that would explain things though. Thanks again for the help, now I just need to see if this guy will pay the price. I'll call down to Hi Fi Sound and see if he'll do it, and if not I'll call the Kenwood service centers and see how much it costs. I'll keep you updated.
 
TLS Guy

TLS Guy

Audioholic Jedi
When it comes to electronics, I have absolutely no grasp. I connect a battery to a lightbulb and think that that's great.

That is weird, that would explain things though. Thanks again for the help, now I just need to see if this guy will pay the price. I'll call down to Hi Fi Sound and see if he'll do it, and if not I'll call the Kenwood service centers and see how much it costs. I'll keep you updated.
Good. Keep us posted. I have a feeling however that unit is likely going to cost more than $200 to fix. It would not surprise me if it's heading for the recycling center.

I think it a good rule on eBay to only buy used audio equipment that you can fix. I would say about 50% of what I have bought I have had to service. If it is major, I back charge the seller for parts and my time.

Most of these sellers are so stupid that they think everything is fine if it lights up. Although I have to say quite a few units ave been in the hands of service techs who don't know what they are doing, which can make it interesting.

One of the best techs in Minnesota retired to Hawaii, and I bought his test gear. I have only had to use one item so far, when my distortion analyzer quit.
 
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B

B3Nut

Audioholic
You might want to join www.audiokarma.org as there are some skilled vintage techs that post there. They'd be able to point you to someone, though it might not be local. AK user EchoWars (Glenn McDonald) is a meticulous tech in the Kansas City, MO area, people ship gear to him. He can sometimes engineer a good solution for unobtanium parts.
 
jcPanny

jcPanny

Audioholic Ninja
Amp problem.

I think your best bet is to send the amp (and pre-amp) back and request a full refund.

For <$200 you can get a Behringer A500 stereo amp.
 
H

Headfoot

Junior Audioholic
Getting a full refund was my first choice, but since I brought it up the guy will no longer reply to any message online, my emails or eBay's emails. I have the guys number, but I found out he used a fake name for eBay. He used his screen name as his first and last name. That just doesn't seem very legitimate to me.
I think the guy just screwed me and I have to pick up the pieces from here. I will continue to push for a full refund after calling the guy, but I'm expecting the worst.
Thanks for the suggestions though, it makes it easier.
 
S

SounderMN

Audiophyte
Good. Keep us posted. I have a feeling however that unit is likely going to cost more than $200 to fix. It would not surprise me if it's heading for the recycling center.

I think it a good rule on eBay to only buy used audio equipment that you can fix. I would say about 50% of what I have bought I have had to service. If it is major, I back charge the seller for parts and my time.

Most of these sellers are so stupid that they think everything is fine if it lights up. Although I have to say quite a few units ave been in the hands of service techs who don't know what they are doing, which can make it interesting.

One of the best techs in Minnesota retired to Hawaii, and I bought his test gear. I have only had to use one item so far, when my distortion analyzer quit.
Hey, TLSGuy, do you have a local shop? I'm in Minnetonka and need a repair on my integrated amp. Are you the guy I should bring it to?
S.
 
TLS Guy

TLS Guy

Audioholic Jedi
Hey, TLSGuy, do you have a local shop? I'm in Minnetonka and need a repair on my integrated amp. Are you the guy I should bring it to?
S.
No, I'm on Benedict Lake. I have equipment to meet most of my service need and vintage restoration.



With this lot there is a statistical chance of something being wrong with something. I had to fix and amp last week!




Anyhow, what do you have and what is the matter with it?
 
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