Get a gun, go to the pro movers store... I don't need to continue, you know where I am going with this.
This makes even me angry, and it's not even my gear. I would never let a "professional" mover touch my equipment. I would simply tell them I will move that myself, and they will do only what I ask them to, which wouldn't be for anything unless I needed their help moving something. It would make for an uncomfortable situation, and probably bore the mover being he/she isn't doing much, but they are getting paid, that's all that matters.