GREG! I scheduled the delivery time in advance. Then, the driver called me and reiterated the delivery time. Then, he called me back again to confirm he was on schedule, went over the directions on his GPS, and i confirmed it for him. Then he said he would be there in about 30 minutes. That was plenty of time for me to run home. So, I took my lunch. Then the delivery guys showed up right on time, came into the house and placed all the boxes as I directed them. Actually, it's probably the best service I've received from a delivery service. I know Fedex or UPS has never done that for me. I commend AV123 on how they choose to have their stuff delivered.