It should be straight forward to connect the power amp's XLR inputs to the RX-A8A's XLR pre outs, so I can only think of two possibility:
- You have the RX-A8A's XLR outputs and inputs mixed up (unlikely, as it would be obvious by now, but...
- Something got messed up, so maybe do a factory reset and then start from the beginning.
- The unit is defective, unlikely as well..