We could write a whole article about the shipping issues, alone!
I do like international companies (Buchardt, Arendal) that include shipping and all customs/brokerage in their pricing. But then you have domestic companies (SVS in particular) that includes shipping (+all of the cost of their customer bill of rights) in the pricing of each of their Speakers.
For SVS, while convenient, it skews wildly the perception of value, I think. How many posts have we had where potential owners are comparing Hsu Subs to SVS, then hem and haw over the shipping charges from Hsu? Or the reverse about the cost of a Sub from SVS?
To be fair, the international shipping is much more of a pain to the uninitiated than dealing with anything domestic. That, and the fact that it is way more difficult to return gear internationally is why I think that it is better applied to those companies rather than domestic service.
Rythmik used to offer a UPS Freight service for their larger Subs that gave you the option of picking them up at the Freight Depot for a discounted shipping cost. I'd bribe a friend any day with a good six pack and a pizza to hop in their truck and go get my gear with me! Hell, even a cheap U-Haul plus the cost of bribing a friend would be worthwhile.
That said, fright delivery is definitely the way to go. I know from a previous conversation with Jim Salk that shipping FedEx just got too expensive due to damages, and (at least for a while) he sent everything large, on pallet, through Roadrunner.
I mentioned above getting my Phil3s delivered. It was super easy and even with the transfer to a local freight company for the final delivery, everything was smooth. The biggest thing for me was just making certain that the freight company making final delivery knew that they couldn't send a full size truck. The guy pulled in and I helped him offload through the side door, and much like my earlier description of receiving my Subs, the driver helped me get the boxes just inside my front door.
Lastly, I know that everybody loves a sale, but my favorite aspect of my previous purchases with Outlaw was that they paid the freight on my 2018 holiday season purchases! I think more companies should look at Free Shipping sales rather than discounting the product. In all honesty, my gear from Outlaw was both discounted and shipped free.
But how can companies move forward in light of the completely borked system right now? Prices are up for everything from the smallest component the manufacturer buys to the cost of shipping the already more expensive final product to the end user.
We might all hope to just get our product delivered in a timely manner, and without damage, now.
Sh!t, now that I look at that, we might just be glad to be able to get something,
Anything!, even if its delivered broken considering the supply chain issues.