My Own Personal Ebay Help Desk (Amusing Anecdote)

John Parks

John Parks

Audioholic Samurai
I recently auctioned off my Focal Chora 806s on the E of Bays. I had a nice convo with the buyer on several issues. The buyer's name is Ashley but I cannot assume male or female gender as Ashley is reported to be a unisex name. Anyway, A (as s/he will be called from here on out) was interested in the Klipsch RP-600M when my Focal's were spotted and A liked the looks of them. After a bit of Q & A with A, I was sent an offer. I countered and the offer was accepted. After a wee shipping mishap (USPS delivered the box with the stands first, the speakers the next day - we both kind of freaked out) everything seemed to be fine and dandy.

Yesterday, I got an Ebay message from Ashley asking what kind of speaker cable I used.
1595090612586.png

Audioholics experience to the rescue! I explained that I use Bluejeans in a 10 gauge but was puzzled as to why 14 gauge was too big. Bare wire? But still...
1595090755845.png

Hmm... These are the cables that A bought:
1595091530341.png

The mystery deepens. Several more emails were exchanges and I sent A pictures of how mine was set up, and I tried to explain how to correctly connect speaker wire. This is one of the responses I got:
1595091732243.png

Now we're getting somewhere! I went into detail about how the banana plug goes into the little red hole and sent pictures to illustrate and got this back:
1595091955875.png

So close! Alright, now I explained to put the knob back on (but not tight!) and insert the banana plug - it should be a bit of friction because they are sprung - and tighten the binding post knob for a secure fit. Do the same for the other end of the connection (I did not want to get into equipment specifics other than where the wire goes - that may have been a looong conversation).
1595092114955.png


Another satisfied customer! I'm glad I was able to help and I hope A enjoys his/her (trying not to use gender pronouns is hard!) new speakers for years to come!
 
slipperybidness

slipperybidness

Audioholic Warlord
I recently auctioned off my Focal Chora 806s on the E of Bays. I had a nice convo with the buyer on several issues. The buyer's name is Ashley but I cannot assume male or female gender as Ashley is reported to be a unisex name. Anyway, A (as s/he will be called from here on out) was interested in the Klipsch RP-600M when my Focal's were spotted and A liked the looks of them. After a bit of Q & A with A, I was sent an offer. I countered and the offer was accepted. After a wee shipping mishap (USPS delivered the box with the stands first, the speakers the next day - we both kind of freaked out) everything seemed to be fine and dandy.

Yesterday, I got an Ebay message from Ashley asking what kind of speaker cable I used.
View attachment 38053
Audioholics experience to the rescue! I explained that I use Bluejeans in a 10 gauge but was puzzled as to why 14 gauge was too big. Bare wire? But still...
View attachment 38054
Hmm... These are the cables that A bought:
View attachment 38055
The mystery deepens. Several more emails were exchanges and I sent A pictures of how mine was set up, and I tried to explain how to correctly connect speaker wire. This is one of the responses I got:
View attachment 38056
Now we're getting somewhere! I went into detail about how the banana plug goes into the little red hole and sent pictures to illustrate and got this back:
View attachment 38057
So close! Alright, now I explained to put the knob back on (but not tight!) and insert the banana plug - it should be a bit of friction because they are sprung - and tighten the binding post knob for a secure fit. Do the same for the other end of the connection (I did not want to get into equipment specifics other than where the wire goes - that may have been a looong conversation).
View attachment 38058

Another satisfied customer! I'm glad I was able to help and I hope A enjoys his/her (trying not to use gender pronouns is hard!) new speakers for years to come!
Oh man, 2 face palms! One for each pic.

Good reminder, most people are not technically inclined.
 
panteragstk

panteragstk

Audioholic Warlord
Reminds me of when I sold A/V and people asked how I knew how to set up their AVR. I simply replied "I read the manual". They got a confused look on their face and said "but it's thick".

Obligatory "that's what she said"
 
slipperybidness

slipperybidness

Audioholic Warlord
Reminds me of when I sold A/V and people asked how I knew how to set up their AVR. I simply replied "I read the manual". They got a confused look on their face and said "but it's thick".

Obligatory "that's what she said"
What a novel concept!

Seriously, I have had vendors onsite at work, scratching their heads for problems on their equipment, then I showed them the manual for their equipment that showed the exact info needed to resolve the problem.
 
panteragstk

panteragstk

Audioholic Warlord
What a novel concept!

Seriously, I have had vendors onsite at work, scratching their heads for problems on their equipment, then I showed them the manual for their equipment that showed the exact info needed to resolve the problem.
RTFM is an acronym for a reason.
 

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