Marantz SR6008 Network Issue

H

HelpWithThis

Audiophyte
Hey Gents,

So I have a pretty complicated question (or so I believe) so bare with me. I have a Marantz SR6008 and it is currently hardwired via ethernet to my router. For some reason when I run the network test it shows me a diagram of the receiver connected to the router via ethernet marked with a green check, and then the router connected to the internet via ethernet marked with a red x. I get an error message that states "Internet connection test failed. Can not access the internet. Check your router's settings." This is a new issue as it used to work a little while ago. I don't have reason to believe it's an error with the network chip itself, as I'm still getting an IP address and a MAC address. Does anyone know what could be going on?

(I have internet on everything else, and I used a cable tester on the ethernet, and it was all good)

ROUTER: Netgear Nighthawk RAX80
 
lovinthehd

lovinthehd

Audioholic Jedi
How about trying a soft reset (i.e. unplug it for a while)? If that didn't clear it up I'd try the same on your router. Then I'd consider a factory reset/microprocessor reset on the avr. I take it you are getting internet otherwise except for the avr?
 
H

HelpWithThis

Audiophyte
How about trying a soft reset (i.e. unplug it for a while)? If that didn't clear it up I'd try the same on your router. Then I'd consider a factory reset/microprocessor reset on the avr. I take it you are getting internet otherwise except for the avr?
Tried the hard restart on the avr, also tried on the router, no luck. I really want to avoid a factory reset on the avr because we have a lot of zones that were professionally set up, and I would really like to avoid paying for that again. Also, the internet does work everywhere else. I'm just confused because it says router settings but I have no idea which setting could be blocking that.

I'm having a hard time determining if its the avr, router, router settings, or cable
 
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