Denon 4311 HDMI setup issue, No display.

[TLS Guy]

Thanks for your help. Can you ballpark a whole house surge protection install? Its a small home, nothing fancy single floor.

This one should do the trick. It must be installed by an electrician at the panel. The lights change color when it needs replacing.

 

[Braddock]

I agree, $500 seems pricey for a 4311, they are starting to get pretty old.
My 4311 has had several glitches, but a factory reset fixed them.
My 4520 has been rock steady, so if you find a deal on a 4520 it may be worth considering (but note it is taller than the 4311, so may not fit where the 4311 is coming out of)!
At this time of the year if you do decide to get a new AVR, I would be waiting for the 3500 to come out and buy a new 3400 on clearance - maybe around $600 based on past history.

When you do factory reset, I noticed it still had all the inputs assigned and it still played in reset mode. Im using my 4311 as a preamp and have a power amp running the speakers. So shouldnt a reset to factory make it to where its not in the preamp mode and nothing play? You mentioned the 3400, is it comparable to the 4311?

 

[Braddock]

This one should do the trick. It must be installed by an electrician at the panel. The lights change color when it needs replacing.

Thanks dude.

 

[KEW]

When you do factory reset, I noticed it still had all the inputs assigned and it still played in reset mode. Im using my 4311 as a preamp and have a power amp running the speakers. So shouldnt a reset to factory make it to where its not in the preamp mode and nothing play? You mentioned the 3400, is it comparable to the 4311?

I'm thinking any input designations should be wiped. I'm not sure about the pre-outs, I think they are always live and the pre-out setting may shut off part of the amp section or allow it to be used in another capacity.

There are different levels of resets.
I'm honestly not sure which this one is, but from the owners manual, page 138 says:

1.Turn off the power using ON/STANDBY.
2.Press ON/STANDBY while simultaneously pressing STANDARD and DSP SIMULATION.
3.Once the display starts flashing at intervals of about one second, release the two buttons.

There's a note below this that says

If in Step 3 the display does not flash at intervals of about 1 second, start over from Step 1.


Is that the same process you used?
If not, I'll look deeper to see if there was another "service reset" not provided in the owners manual.


If you were to do as I suggested on buying a new unit, the 3400 would be last years model with the standard Denon warranty.
The 4311 was Denon's earliest adaptation of XT31 into a mainstream AVR (I might guess that XT32 was available earlier in some of their multi-thousand dollar units).
Generally I would expect the X3400 to have more because it is a new model.
When you bought the 4311, you had to buy one of Denon's pricier AVR's to get XT32. Now it is on their 3400 which is not as "premier" of an AVR as the 4311 was - as an example of how a newer AVR gets more for less.
I think the X3000 and X4000 series are the place to buy because they are not where Denon pioneers new technologies too much and they sell so many of these units that I suspect they go through more rigorous reliability testing than their other models.

Note that the X3000 series did not have XCT32 prior to teh X3300 (in case you are buying used).

 

[Braddock]

I'm thinking any input designations should be wiped. I'm not sure about the pre-outs, I think they are always live and the pre-out setting may shut off part of the amp section or allow it to be used in another capacity.

There are different levels of resets.
I'm honestly not sure which this one is, but from the owners manual, page 138 says:

1.Turn off the power using ON/STANDBY.
2.Press ON/STANDBY while simultaneously pressing STANDARD and DSP SIMULATION.
3.Once the display starts flashing at intervals of about one second, release the two buttons.

There's a note below this that says

If in Step 3 the display does not flash at intervals of about 1 second, start over from Step 1.


Is that the same process you used?
If not, I'll look deeper to see if there was another "service reset" not provided in the owners manual.


If you were to do as I suggested on buying a new unit, the 3400 would be last years model with the standard Denon warranty.
The 4311 was Denon's earliest adaptation of XT31 into a mainstream AVR (I might guess that XT32 was available earlier in some of their multi-thousand dollar units).
Generally I would expect the X3400 to have more because it is a new model.
When you bought the 4311, you had to buy one of Denon's pricier AVR's to get XT32. Now it is on their 3400 which is not as "premier" of an AVR as the 4311 was - as an example of how a newer AVR gets more for less.
I think the X3000 and X4000 series are the place to buy because they are not where Denon pioneers new technologies too much and they sell so many of these units that I suspect they go through more rigorous reliability testing than their other models.

Note that the X3000 series did not have XCT32 prior to teh X3300 (in case you are buying used).

Thanks. Yes, thats the reset I did. I was just under the impression it wipes the unit clean as if its new from the factory. I went ahead and found a guy in town that upgraded his 4311. I got it for $350, which is about what I would pay for the repair+shipping. I looked at the 3400s. They seem pretty nice. Ill be honest, until I have a theatre deicated room, I have stopped buying hifi stuff. Its a never ending money pit. I finally am happy and content. I hope this replacement model will last me 3 or more years and when I do have a room, I will then update to a newer receiver and projector. Thanks for your help.

 

[Braddock]

This one should do the trick. It must be installed by an electrician at the panel. The lights change color when it needs replacing.

After reading around online, it seems that HDMI ports arent really protected even with home surge protection. Is that true? Ive seen many posts of folks with full home protection that didnt protect the HDMIs.

 

[KEW]

I don't know about the HDMI ports, but $350 is a much more reasonable price, and I agree that you are better off waiting to buy an AVR if you plan on setting up a new system in a few years. You will know better what features you want when the time comes.

 

[KEW]

If you still have it, It can't hurt to try this

Network/Microprocessor RESET:
Press and hold the Up/Down arrows during AVR power on.

 

[TLS Guy]

After reading around online, it seems that HDMI ports arent really protected even with home surge protection. Is that true? Ive seen many posts of folks with full home protection that didnt protect the HDMIs.

You require a fast acting UPS as well.