C

CDH

Audiophyte
About 5 months ago I bought a Sony STR-DH750 receiver from someone on EBay for $115 and really liked it. I have my Fire TV box and my XBox One running through the receiver but last week I could not get a signal on the TV from either source. I tried everything I could to test it and then spent almost 2 hours on the phone with Sony support trouble shooting the issue even to the point of performing a factory reset, no luck. It seems to me that either all my HDMI inputs went out or the HDMI output went out, probably the latter.

So my first question is, is it worth it to try to get it fixed, knowing that, if it can be replaced, the part + labor will probably be as much as I paid for it, I'm assuming. Also there's the same one on EBay now for $105 but it does not have a remote, will the remote for the one I have now work with another unit if they are the exact same model?
 
slipperybidness

slipperybidness

Audioholic Warlord
About 5 months ago I bought a Sony STR-DH750 receiver from someone on EBay for $115 and really liked it. I have my Fire TV box and my XBox One running through the receiver but last week I could not get a signal on the TV from either source. I tried everything I could to test it and then spent almost 2 hours on the phone with Sony support trouble shooting the issue even to the point of performing a factory reset, no luck. It seems to me that either all my HDMI inputs went out or the HDMI output went out, probably the latter.

So my first question is, is it worth it to try to get it fixed, knowing that, if it can be replaced, the part + labor will probably be as much as I paid for it, I'm assuming. Also there's the same one on EBay now for $105 but it does not have a remote, will the remote for the one I have now work with another unit if they are the exact same model?
Remote from one unit should work fine on a different unit, if they are the same model.

In fact, many times a single remote will work fine across several models from a particular manufacturer, but that is not guaranteed, you must try it for yourself and see if it works or not.

Nope, not worth the $ for a repair. The ONLY way a repair makes sense is if you can find the parts cheap, and do the labor yourself. For something like this, you want to find the complete HDMI board and just swap the entire board.
 
C

CDH

Audiophyte
Thanks for the reply. I wonder if you would know how hard it is to replace the front display panel on the receiver? There's one on EBay, the exact same model, fully tested and working but the display doesn't work. I was thinking if it's easy, plug and play, I would buy it and swap the displays?
 
slipperybidness

slipperybidness

Audioholic Warlord
Thanks for the reply. I wonder if you would know how hard it is to replace the front display panel on the receiver? There's one on EBay, the exact same model, fully tested and working but the display doesn't work. I was thinking if it's easy, plug and play, I would buy it and swap the displays?
Tough to say withou opening it up.

If I had 2 of the same model on hand with different problems, then I would open it up and figure out which one looks easier to swap (display vs. hdmi board).
 
M Code

M Code

Audioholic General
Front panel AVR FL displays are rated for @ least 5K hours, most likely the display is OK but has an internal connection/PCB issue.. Unless the AVR was put under severe duress such as a lightning strike..
IMHO..
The subject Sony model was an entry level model and not worth repairing, for a few more $ one can get a new AVR with factory warranty..

Just my $0.02... ;)
 
lovinthehd

lovinthehd

Audioholic Jedi
I wouldn't keep messing with the Sony avrs and swapping parts/self repair effort, but rather look for a new one with warranty as suggested....
 
C

CDH

Audiophyte
Thank you for all your replies. When I got home last night I had all intentions of unhooking it and taking the cover off to get an idea of what I was dealing with. I rotated the unit to get to the speaker wires and am pretty sure one of them was already out but went ahead and unhooked all of them. Well then for the heck of it I hooked it up to the bedroom TV and low and behold I got a picture, hooked it back to the other TV and picture. I talked to Sony tech support again and they said that if there was a speaker wire out and it was toughing another one that could've caused the problem. So at least I don't have to buy another one, just have to set this one up from scratch again.
 
slipperybidness

slipperybidness

Audioholic Warlord
Thank you for all your replies. When I got home last night I had all intentions of unhooking it and taking the cover off to get an idea of what I was dealing with. I rotated the unit to get to the speaker wires and am pretty sure one of them was already out but went ahead and unhooked all of them. Well then for the heck of it I hooked it up to the bedroom TV and low and behold I got a picture, hooked it back to the other TV and picture. I talked to Sony tech support again and they said that if there was a speaker wire out and it was toughing another one that could've caused the problem. So at least I don't have to buy another one, just have to set this one up from scratch again.
That is good news.

I'm not so sure that a speaker wire should have caused that, but electronics can do goofy things when everything isn't right.

I would lean more towards a bad cxn on the HDMI cable. Or, you may have an HDMI cable starting to fail or only makes good cxn when you jiggle it. If you have any more problems, I would start with HDMI cable swaps.
 
lovinthehd

lovinthehd

Audioholic Jedi
Thank you for all your replies. When I got home last night I had all intentions of unhooking it and taking the cover off to get an idea of what I was dealing with. I rotated the unit to get to the speaker wires and am pretty sure one of them was already out but went ahead and unhooked all of them. Well then for the heck of it I hooked it up to the bedroom TV and low and behold I got a picture, hooked it back to the other TV and picture. I talked to Sony tech support again and they said that if there was a speaker wire out and it was toughing another one that could've caused the problem. So at least I don't have to buy another one, just have to set this one up from scratch again.
LOL checking/double-checking all your connections is a good thing. I'd also not suspect the speaker cable but rather an hdmi cable. Do you have enough slack on the wires so that when you move the avr you're not pulling connections out? Are you using particularly heavy/stiff/inflexible hdmi cables? I've found those cause more connection problems than they're worth.
 

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