People who get Macs to avoid having to devote the effort to learn why things behave the way they do, all regret their decision sooner or later. They'll eventually reach a point where the Keychain obstinately retains obsolete credentials, Safari refuses to upload files containing spaces in the filename, Microsoft Word extends a table too far and ruins meticulous formatting that was perfect in Word on a PC, a document saved in Pages can't be opened by others, and suddenly the Mac user is frozen like a deer in headlights. I'm not opposed to Macs, really. What I'm opposed to are people who won't RTFM or Google for the answer, and Macs overwhelmingly attract that type of person.
Not that Windows users are much better. If I ask a user which version of Windows his computer is running, maybe 1 in 5 can answer that question correctly. I had a conversation today that went pretty much exactly like this:
"Are you running Windows 7 or 10?"
"I use Google."
"OK, but which version of Windows are you running?"
"I've got my email up. Now where do you want me to click?"
"I just need to know which version of Windows you're running."
"I don't know. How can I tell?"
"Can you tell me whether your Start button is square or round?"
"What's the Start button?"
"It's the button in the lower left corner of your screen. The little button that's got the Windows flag on it? Do you see it?"
"You're talking about where all my icons are on the bar."
"Yes, that's right."
"There's a blue E, and a yellow folder, and..."
"Yes, to the left of those. Do you see a button with the Windows logo on it?"
"You want me to click that?"
"No, don't click it. Just tell me whether it's square or round."
"OK, I clicked it. Now where do you want me to go? All Programs?"
"No, just tell me what shape the button is, please."
"If I move the arrow over that button, a message pops up that says 'Start menu'. That message is square."
"Are you talking about the tool tip? Disregard that tool tip. Just tell me what shape the button is."
"Oh, that's round. You want me to click it?"
"OK, you're running Windows 7. Thanks."
Such ignorance may seem cute, but it's truly dangerous. I wish we could license people to use computers. Every time some random scammer sends "Dear , We are upgradding our mail servers to the new 2017, your acount will be delete. Pleas to be verify to continue login. hxxp://mailserverupgrade.free-web-host.it/givpasswordplz Thanks you, IT staff", there's always some moron who falls for it. Then once the scammer's foot is in the door, we get a flood of additional morons who fall victim to the same scam sent through the compromised account who say, "But it came from a <organization name> address? Why don't you guys block this stuff?" As if it's our fault your dumb ass can't computer.
And as a result, all the rest of us have to deal with password complexity policy requiring a mix of upper-case, lower-case, numerals, symbols, 32 character length, no consecutive repeated characters, hieroglyphs, extended Alt code characters, gang signs, two-factor authentication, captcha, 90-day expiration, and a 10-password history blacklist. Domain lockout policies prevent brute force attacks, so this level of complexity does nothing useful. It does encourage users to slap a Post-It note on their monitors for God and everyone to snap a photo of, though.
Geez, I could rant all night. I need a vacation.
