Denon AVR X3300W HDMI input keeps blowing out..

panteragstk

panteragstk

Audioholic Warlord
Well, from what I've been told, the ups and surge protectors are pretty worthless as far as protecting devices, especially lower voltage surges. They are not strong enough to blow/trip, but the HDMI boards are fragile enough to blow. Also Charter cable tech told me that the surge protectors that have coax in/out have issues with the STB/cable, as their service requires two way communication and they interfere with that. I'd still like to try one to see if the service works. But I don't believe this is isolating anything. And, an AC surge that is trying to find ground will still 'see' the coax as an easy route out the HDMI.

I agree with your second point too, or at least I did before this 'theory' of coax being the easiest source of grounding. I'm told that electricity, like water, uses the path of least resistance, and that is very often times a source of coax, as it is a great grounding source. If instead of running the STB HDMI into my receiver, I ran it into my TV, if theory proves true, then my TV would suffer the surge. It's following the coax. The ONLY way I think I can truly isolate the coax, is with using either component cables or fibre optic. But all this would do is isolate the coax from my receiver. The surge could still 'sniff' out the coax via the STB, but of course I could care less if the STB takes the surge. It won't blow though, since it wouldn't be taking it through any HDMI boards. So if I do use component or fibre optic, any surge would have to find the next path of least resistance, wherever that might be. All that said, its just a THEORY.

So I can do two things. isolate with a non hdmi cable. and I can beef up my home ground, which I'm currently researching. I have 3 new 8' rods, but I still need to figure out how to drive them into the ground, and what type of cable/wire to use to connect them to eachother, and how to connect to the box.
As far as what the techs from Charter tell you, my experience is they think things, but don't know things. I've never had a cable tech be right about anything. Take that as you will.

A good UPS is very sensitive to even moderate voltage fluctuations and are made to isolate very quickly. I don't use my equipment without one. Especially since I have a new house with VERY sensitive breakers that trip with even the slightest surge.
 
J

jjwelly

Audioholic Intern
I agree on the cable techs. Most are not very knowledgable, and I didn't take his info as truth.

I have a very good UPS, and the equipment has been on it since day 1. If it's coming in via AC, then UPS does not provide protection.
 
P

PENG

Audioholic Slumlord
@PENG and @TLS Guy know more about this stuff than I do. I looked, but haven't been able to find a voltage/amperage spec for HDMI.
I don't know much about the HDMI requirements but I think Google probably has the answers for us in the linked to TI below.

http://www.ti.com/lit/an/snva412a/snva412a.pdf

http://www.ti.com/lit/an/slva747/slva747.pdf

The second one is about ESD protection.

When I have time I will read up on those, and this long thread as you got me curious enough now.:D
 
panteragstk

panteragstk

Audioholic Warlord
I agree on the cable techs. Most are not very knowledgable, and I didn't take his info as truth.

I have a very good UPS, and the equipment has been on it since day 1. If it's coming in via AC, then UPS does not provide protection.
Then I bet it's coming off the cable. Does your UPS have the jacks on it for the cable?
 
B

brombergj

Audiophyte
I have had this EXACT SAME ISSUE with my Denon AVR-X4400H. My SAT/CBL Input (HDMI1) has gone out TWICE. I use DirecTV. The first time I sent it in for warranty service and it came back working. Within a relatively short period of time (weeks to maybe a few months), it went out again. I just switched the Sat. receiver to another input (DVD). It's been working fine on that input with NO issues for a long time now. Just seems odd I've have the issue twice on HDMI1, but never on any other HDMI inputs. (Even the the DVD input that I ended up connecting my Sat. receiver to). So frustrating, but I don't want to send it back in and be without a receiver for two weeks. Also, I'm worried it'll just go out again.

Jason
 

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