It certainly sounds like the receiver output is clipping. Music has such high dynamic range and quite a few devices have insufficient headroom.
What is the receiver?
Your only solution is to turn the sub output down on the receiver and turn the gain up on the sub.
I find that increased headroom tends to be the biggest difference between lower priced and higher priced units.
Peter Walker impressed on me years ago, that you can never design in too much headroom on inputs and line outputs. My Marantz pre/pro has 12 to 13 volts of head room. I don't think you will get that on receivers, except may be the top of the price range.
Reviews always concentrate on the amp power, whereas reviewers should pay as much or more to headroom issues on the inputs and outputs.
The gain on my sub is very sensitive. Even with it turned to -15dB turning the knob to 2 o clock gets me to 75dB, it's 100dB turned all the way up. At -15dB the signal still clips about 6dB below full scale, I'm considering placing a 12dB line level attenuator on the preouts like this one
http://www.parts-express.com/harrison-labs-12-db-rca-line-level-audio-attenuator-pair--266-244 so that I have enough headroom. Using something like an active DI box would still cause clipping at -15dB. I have a feeling I'm going to have to drop the voltage at the preout.
What's concerning is that with the receiver gain set to 0 on the sub, the output begins clipping at -20dBfs, it appears that something is wrong with the output.
I'm still not positive it's clipping at the output stage rather than clipping the input. That's why I connected it to my presonus interface to diagnose the problem. With the gain set to 0 the signal exceeds 0dBfs at -20dB on the volume control, even with the audio box being set to 24 bit, giving it plenty of headroom, which is why I believe it's the output supplying too much voltage.
I connected the second sub out to an 8ohm resistor, basically wasting some of the power by connecting it in parallel, which immediately stopped the clipping, yet another reason I believe it's supplying too much voltage. Might be time to grab a multimeter and take some measurements.
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