Pioneer Elite vsx-60 (no sounds) HELP!

V

VinceP

Audiophyte
I have had this receiver for a few years and recently I starting hearing some poping here and there in my speakers but then would go away. Then I started loosing sound now and again, and now NO SOUND at all. I powered on and off, reset and I am at a loss. I was thinking amp went, maybe fuse but not sure how to get to the fuse. Any ideas or troubleshooting tricks out there for a similar situation ?
 
lovinthehd

lovinthehd

Audioholic Jedi
Sounds like something had been failing for a while, guessing it could be anything from a bad hdmi board, bad solder joint, fried capacitor or who knows. Unless you know what you're doing with electronics like that, it's usually better to let a repair service at it or simply replace it if you can't get it to come alive again and its out of warranty. You did a full microprocessor/factory reset? I'd think the fuse if user replaceable would be obvious on the back panel.
 
TLS Guy

TLS Guy

Audioholic Jedi
I have had this receiver for a few years and recently I starting hearing some poping here and there in my speakers but then would go away. Then I started loosing sound now and again, and now NO SOUND at all. I powered on and off, reset and I am at a loss. I was thinking amp went, maybe fuse but not sure how to get to the fuse. Any ideas or troubleshooting tricks out there for a similar situation ?
That is a five year old mid price receiver. The expected life of a unit like that is 7 to 10 years, so yours has come up a littel short.

The symptoms you describe are always ominous in class D amps. I suspect the power supply has failed. Service of these types of power supplies is difficult and costly/

All things considered I would recommend a trip to the recycling center and replacement.
 
V

VinceP

Audiophyte
Sounds like something had been failing for a while, guessing it could be anything from a bad hdmi board, bad solder joint, fried capacitor or who knows. Unless you know what you're doing with electronics like that, it's usually better to let a repair service at it or simply replace it if you can't get it to come alive again and its out of warranty. You did a full microprocessor/factory reset? I'd think the fuse if user replaceable would be obvious on the back panel.
Thank you. Yes, I did a full reset as per the manual and some google search recommendations.
 
V

VinceP

Audiophyte
That is a five year old mid price receiver. The expected life of a unit like that is 7 to 10 years, so yours has come up a littel short.

The symptoms you describe are always ominous in class D amps. I suspect the power supply has failed. Service of these types of power supplies is difficult and costly/

All things considered I would recommend a trip to the recycling center and replacement.
Everything expect the sound is fully functional, still think it's power supply? It changes between inputs, video works when toggle to cable, can switch to airplay.... just no sound.
 
TLS Guy

TLS Guy

Audioholic Jedi
Everything expect the sound is fully functional, still think it's power supply? It changes between inputs, video works when toggle to cable, can switch to airplay.... just no sound.
The power supplies are divided up into sections. I would bet that there is no power to the power amp boards.
 
slipperybidness

slipperybidness

Audioholic Warlord
Everything expect the sound is fully functional, still think it's power supply? It changes between inputs, video works when toggle to cable, can switch to airplay.... just no sound.
Do you ever hear the relays "click"?

When you power up, there is typically a few second delay, then the relays should "click" on. If you never hear the relays click, then you have some fault that is preventing the speaker relays from activating.
 
TLS Guy

TLS Guy

Audioholic Jedi
The power supplies are divided up into sections. I would bet that there is no power to the power amp boards.
I should amplify my answer. Whilst there is one power transformer, it has different voltage taps going to different power supply boards. Everything that is working is low voltage, typically 5 volt or +/- 5 volt.

The power amp boards on the other hand for a receiver like that will need voltages in the 80 to 100 volt range.

In addition power supply boards to class D switching amps are complex because of the high switching frequencies.

This case highlights that we do need right to repair legislation. Circuits, let alone service manuals are never made available to you or me, let alone the local repair guy, if any are now left. I'm not even certain service manuals exist. With surface mounting of components boards are pretty much non repairable. I suspect it is identify the board and replace at the factory service centers..

Slipper has a good thought about the relays. These operate via LM IC timer ICs. I think these are generally on the amp board, but I can't be certain. If the relays click that might be evidence there is still power to the board. However that would be a low voltage operation and so likely is powered from a different power supply board than the amps, at least the power end. The power amp board will have low voltages to the voltage gain ICs and high voltage to the power switching MOSFETS. So no definite conclusion can be drawn as to cause whether the relays click or not.

Without at least a circuit everything anybody says will have a high degree of guess work involved.

The bottom line is that you can throw the dice with a trip to the factory repair center, or recycle. The problem with the former is that so much of the cost will involve finding the problem. You will have to pay for that and quite likely find out the unit is not worth the expense of repair. Unfortunately this means accelerated replacement cycles for units like receivers.
 
lovinthehd

lovinthehd

Audioholic Jedi
Thank you. Yes, I did a full reset as per the manual and some google search recommendations.
Usually the user can't do much with an avr but do the soft reset (unplug it for a bit) or run any available microprocessor/factory reset. My Pioneer died in a shorter time span. One thing, was ventilation an issue? A cooling fan in tight spaces can be a very good thing for today's avrs.
 

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