Starting from scratch as we have tried many settings with no results. Using Startup NAVi program provided by pioneer:
Connect to peripheral equipment settings
Sub Zone chose Zone 2 - By Speaker Output
Speaker Layout Pattern - Chose 5.2ch + Zone 2
Select Speakers to be Connected - Check marked Front Center Surround SBW 1 & 2 and Zone 2
Wiring - Zone 2 right and left speakers are connected to the receiver on the Surround Back jacks
Full Auto MCACC - running this program does not test the Zone 2 speakers, but have run successfully
Zone 2 speakers - manual refers to sound control on bottom of page 114, Audio Zone 2 is set to variable
Wiring to the Zone 2 speakers has been tested by connecting to an old receiver. These speakers are wired correctly and will play off old receiver. Regardless of the setting when Zone 2 is turned on and selected, no sound plays at all.
We have called Pioneer directly for support during regular business hours, get a voice mail to leave a message. Have had no response in full week.
Any assistance is appreciated.