Does the amp have a Speakers A and B switch? Press each switch several times, to make sure the problem isn't caused by a dirty switch. This is a very common cause of channel imbalance.
"Directly", meaning 'directly to both speakers with only the wire between them' or 'directly to the wires that were connected to the output of the speaker switch'?
I would recommend inspecting the volume controls- if you see any evidence of moisture or insects, clean it out and check the controls to see if they're damaged. You didn't show your location or where the controls are installed, but I have seen controls mounted in a hole that was cut in the wall with no junction box. When the rain got into the wall because of a leak, the controls were damaged.