Pioneer reciever stopped putting out audio

[James H]

Hello Everyone, I am new and have a troubleshooting questions. Admins if this belongs somewhere else please move it. And if there is another post like this let me know Thanks.

I have a Pioneer HT Reciever that recently stopped putting out audio. Everything else seems to be working just fine. Display works, can switch between all options and use all adjustments. It has been set up and working for a few years. It only has RCA cables from TV to receiver and two tower speaker wired in. Two nights ago my tower speakers made a loud thud and that is when the audio output quit. The speakers still work and I tried hooking other speakers up to the receiver and nothing. To me it seems like an internal fuse blew but when I opened the receiver the only 3 fuses (tube 25 amp) I could find where intact.

SOOO any suggestions would be appreciated. Thank you in advance.

 

[c.coyle]

Have you tried all inputs to see if any give you audio to the speakers?

Have you tried headphones?

Have you tried a different TV?

A loud thud? Sounds like something popped or shorted. I'd make a careful visual inspection for burnt, cracked, and exploded components, as well as signs of heat damage.

Longshot, but I'd also try different RCA cables between TV and receiver.

 

[TLS Guy]

Hello Everyone, I am new and have a troubleshooting questions. Admins if this belongs somewhere else please move it. And if there is another post like this let me know Thanks.

I have a Pioneer HT Reciever that recently stopped putting out audio. Everything else seems to be working just fine. Display works, can switch between all options and use all adjustments. It has been set up and working for a few years. It only has RCA cables from TV to receiver and two tower speaker wired in. Two nights ago my tower speakers made a loud thud and that is when the audio output quit. The speakers still work and I tried hooking other speakers up to the receiver and nothing. To me it seems like an internal fuse blew but when I opened the receiver the only 3 fuses (tube 25 amp) I could find where intact.

SOOO any suggestions would be appreciated. Thank you in advance.

It is probably new receiver time.

If the headphones have audio, then the preamp and processor are OK.

If the headphones work, then then the power supply board to the power amp board has failed most likely, since all amps stopped working at once. Often times this is a regulator.

If you do not have sound from the headphone socket, then it is worth trying a factory reset once.

However the loud thud was a bad omen.

You did not say how old this receiver is, but from the fact you are using RCA cables, I suspect it is old and needs a one way trip to the recycling center.

 

[c.coyle]

As far as fuses being good, don't rely on a visual inspection. Check them with an ohm meter.

Too bad that one bad component dooms a good piece of equipment to the dump nowadays.

 

[TLS Guy]

As far as fuses being good, don't rely on a visual inspection. Check them with an ohm meter.

Too bad that one bad component dooms a good piece of equipment to the dump nowadays.

Even then, a blown fuse is a very bad omen. A fuse blows for a reason, and in 99% of cases the fuse has done its job, and is not the source of the problem.

In theory that receiver is probably serviceable. However you can never get circuits let alone service manuals for this stuff, if the latter even exist. I doubt they do for most units now.

All these and many other reasons have driven the service techs out of business. For those that remain gear is so complex, the cost of gear and training is so high they have to charge very high prices for service work. That means it has to be a very valuable unit to have it serviced, unless you do it yourself. I keep a pretty well equipped service bay in the chase behind my equipment.

 

[highfigh]

Hello Everyone, I am new and have a troubleshooting questions. Admins if this belongs somewhere else please move it. And if there is another post like this let me know Thanks.

I have a Pioneer HT Reciever that recently stopped putting out audio. Everything else seems to be working just fine. Display works, can switch between all options and use all adjustments. It has been set up and working for a few years. It only has RCA cables from TV to receiver and two tower speaker wired in. Two nights ago my tower speakers made a loud thud and that is when the audio output quit. The speakers still work and I tried hooking other speakers up to the receiver and nothing. To me it seems like an internal fuse blew but when I opened the receiver the only 3 fuses (tube 25 amp) I could find where intact.

SOOO any suggestions would be appreciated. Thank you in advance.

What model is the receiver and where are you located? Ask some of the local AV dealers who does their service work and look up anyone who is mentioned. Otherwise, most manufactures have regional service centers, but if the AVR is too old, either parts will be difficult to find or the cost will be high enough that replacement is a better option.

If you're in the Midwest, Electronic Express is a Chicago-based service center and I have used them for Denon warranty repairs. The tech I usually call is very knowledgeable and I never had to ship anything back because the work was inferior.

https://www.google.com/maps/uv?hl=en&pb=!1s0x880efdb38ebc05e1:0x270c534bdbb3c90e!2m5!2m2!1i80!2i80!3m1!2i100!3m1!7e1!4shttps://plus.google.com/115778867740616013210/photos?hl=en&socfid=web:lu:kp:placepageimage&socpid=1!5sElectronic+Express+-+Google+Search&sa=X&ei=Taj8VO6eIsWlgwS19oD4BA&ved=0CHoQoiowDQ

 

[James H]

Thanks for the info guys, I figured it might be dead or not worth the $ to fix. I wasn't sure if the prblem sounded fixable. I head phone jack isn't working either and visual inspection shows no obvisous burned or blown components.

It is an older unit maybe 8-9 years. I never pushed too hard but oh well. I'm sure the dust build up inside may of had something to do with it.

Thanks again, time to start looking for simple inexpensive unit. I don't do anything fancy with my current set up just need to power my tower speakers. The speakers that can with my flat screen are essentially useless.

 

[markw]

If it's any consolation, dollar for dollar, today's receivers offer a heckuva lot more features and performance than they did when you last were in the market for one of these.

For good bargains, check here: http://www.accessories4less.com/

 

[c.coyle]

. . .

In theory that receiver is probably serviceable. However you can never get circuits let alone service manuals for this stuff, if the latter even exist. I doubt they do for most units now.

All these and many other reasons have driven the service techs out of business. For those that remain gear is so complex, the cost of gear and training is so high they have to charge very high prices for service work. That means it has to be a very valuable unit to have it serviced, unless you do it yourself. I keep a pretty well equipped service bay in the chase behind my equipment.

All true. You can't fight the big trends.

 

[TLS Guy]

Thanks for the info guys, I figured it might be dead or not worth the $ to fix. I wasn't sure if the prblem sounded fixable. I head phone jack isn't working either and visual inspection shows no obvisous burned or blown components.

It is an older unit maybe 8-9 years. I never pushed too hard but oh well. I'm sure the dust build up inside may of had something to do with it.

Thanks again, time to start looking for simple inexpensive unit. I don't do anything fancy with my current set up just need to power my tower speakers. The speakers that can with my flat screen are essentially useless.

That is strange and unfortunate. As the headphones do not work something must have gone down on the audio preamp board and taken down all channels. Somehow I bet it is a power issue to that board.

 

[c.coyle]

Do receivers have pre-out / main-in jumpers any more?

 

[markw]

Rarely. Only some mid/upper line ones do and then it's usually only pre outs, not main ins.

 

[slipperybidness]

Well, if it really made a thump, then you may have a failure.

Buuuuttt.....

I will tell you that on the Pio receiver remotes there is a button called "signal select" or something similar. If you hit that button, there is a good chance that you will get no audio suddenly!!!

It selects amongst auto, digi, or analog signals. So for example, if you are feeding a digi signal and hit signal select by mistake and tell it to expect analog, then you get no audio!

It took me quite a while to figure that out when it first happened to me on my Pio.

So, check that. If not, then do a factory reset before you trash the Pio.