Bud, I am so sorry wave crest dropped the ball on this one, I will mention this when I reccomend his equipment in the future, I am confident that you will really like the product, but I hate that cs up to this point has been sub par...
As far as the receiver goes, if you contact denon another one will be shipped as soon as the broken one is picked up, either product is worth the price, best buy will price match so check amazon before you buy, if it says "sold by amazon" they will match the price...