The Q&A Section from Netflix
Q: What is instant viewing?
A: This feature allows Netflix members to instantly watch movies on their PCs. It is included in your monthly membership plan at no additional charge.
To watch movies instantly, you need to download and install the free Netflix Movie Viewer, special software that runs on compatible computers.
Q: How much does it cost to watch movies instantly on my PC?
A: There is no additional cost to watch movies instantly on your PC, and there is no change to your DVD plan. To watch movies instantly, you need to install the free Netflix Movie Viewer, special software that runs on compatible computers
Q: What are the system requirements to watch movies instantly on my PC?
A: To watch instantly, you need a computer running Windows XP with Service Pack 2 or higher, Internet Explorer version 6 or higher, Windows Media Player version 9 or newer, an active connection to the Internet and the free Netflix Movie Viewer. Click here to see a full list of requirements.
Q: Is there a limit to the number of movies I can watch instantly on my PC?
A: Watching movies instantly on your PC is limited by viewing time each month. The limit is based on your plan size.
For each $1 of monthly plan cost (excluding taxes), 1 hour of instant watching is included. For example, if you are on our 3 at-a-time (unlimited) plan, you pay $17.99 a month, and you have 18 hours of instant viewing time per month. Click here for more details.
Q: How do movies that I watch instantly on my PC relate to my DVDs? My Queue?
A: Watching movies instantly on your PC does not affect your DVD rental service or the movies in your Queue. Watching a movie instantly on your PC will have no effect on your DVD Queue, even if that same movie is already in your Queue.
Q: How long does it take to start playing a movie in the Netflix Movie Viewer?
A: The time it takes to begin watching a movie using this feature will vary based on available bandwidth and your computer system; for more information, click here. The Netflix Movie Viewer tries to start playing the movie as quickly as your system will allow.