Over the weekend I ordered a Yamaha A810 receiver (last year's model) through Electronics Expo via Amazon. It was a decent deal - $599. A pain to get it shipped to Alaska - they wouldn't ship here direct. But...this morning I opened my email and found a message stating that even though the Amazon site had shown the A810 in stock, Electronics Expo no longer had it in stock. I was saddened, but not surprised. THEN came the impressive part. They offered to ship the current A820 receiver - at the original $599 price - in it's place. It's a pretty big price discount from their current pricing. That's customer service.
