Yamaha RX A3010 and LG OLED TV - no playback sound

[p.giannoulisag2]

Hey guys,

I am not only new to this forum but also to the world of Home Cinema. That is why I want to take advantage of your expertise this one time.

So I recently bought a second hand Yamaha RX A3010, which I paired with a Teufel Concept S. I connected said speakers to the receiver by cable (no plugs) and the receiver to said tv via ARC-HDMI.
I have activated HDMI Control on the receiver Setup page and ARC (SimpleLink) is automatically activated on my TV as long as a cable is connected on the port (or at least that is what the manual says).
However, although I get picture and tone (when I test the speakers through the setup menu), there is no playback sound coming through. Do you have any idea what the problem could be?

Thanks in advance!

 

[TLS Guy]

Hey guys,

I am not only new to this forum but also to the world of Home Cinema. That is why I want to take advantage of your expertise this one time.

So I recently bought a second hand Yamaha RX A3010, which I paired with a Teufel Concept S. I connected said speakers to the receiver by cable (no plugs) and the receiver to said tv via ARC-HDMI.
I have activated HDMI Control on the receiver Setup page and ARC (SimpleLink) is automatically activated on my TV as long as a cable is connected on the port (or at least that is what the manual says).
However, although I get picture and tone (when I test the speakers through the setup menu), there is no playback sound coming through. Do you have any idea what the problem could be?

Thanks in advance!

The remote and Set up of LG TVs are not very intuitive.

However your receiver is old, and has ARC, your TV has the newer eARC. Now this is in theory backward compatible, but there can be issues.
LG TVs do require pairing with the receiver. This must be done so that the TV can send to the receiver only what formats it can handle.

You need to go into the set up menu of the TV and have it find your receiver and pair it.
I suspect this is your issue, but obviously from afar I can not be certain. The older ARC versions like your receiver will have had lots of issues, so much so that it was frequently recommended to avoid using it. eARC is a huge improvement. In theory your receiver should be able to pair with your receiver but I would not bet on it.

One other point, the ARC in your receiver will only receive lossy audio formats but eARC receives loss less formats and other add on features. To get the best out of your system would require a receiver with eARC.

 

[p.giannoulisag2]

Ok, thanks a lot for the reply! I will try pairing the devices hoping it will help

 

[TankTop5]

I’ve been having issues with my LG as well, I think it’s the latest firmware update. I have a recent thread I should update with my latest findings…

Turn the TV on (with AVR off)

Then click the menu button on the remote and change audio output to HDMI (for some reason it keeps defaulting to TV output)

Lastly turn on your AVR after doing the above steps in order.

 

[lovinthehd]

First thing I'd start with a used receiver is to perform a reset on it. Then go thru setup. Not sure what you refer to by "I connected said speakers to the receiver by cable (no plugs)" Could be the translation.

Then again Yamaha uses odd terminology and could just be what mode you're in

 

[p.giannoulisag2]

So small Update:

i tried everything and still no sound. The receiver turns on automatically with my tv, which for me means they are already paired. I configured each speaker individually and I get test tones out of them but still no tv sound.

First thing I'd start with a used receiver is to perform a reset on it. Then go thru setup. Not sure what you refer to by "I connected said speakers to the receiver by cable (no plugs)" Could be the translation.

Then again Yamaha uses odd terminology and could just be what mode you're in

and do you know how to perform a factory reset on that one? I didn’t find any information in the manual.

no translation there I meant I connected the speakers to the receiver using only the cable wires (no coaxial / banana plug). Sorry for the misunderstanding

 

[lovinthehd]

So small Update:

i tried everything and still no sound. The receiver turns on automatically with my tv, which for me means they are already paired. I configured each speaker individually and I get test tones out of them but still no tv sound.


and do you know how to perform a factory reset on that one? I didn’t find any information in the manual.

no translation there I meant I connected the speakers to the receiver using only the cable wires (no coaxial / banana plug). Sorry for the misunderstanding

The tv turning on with receiver sounds like HDMI-CEC has been enabled. You might try disabling that (could be settings in the avr and/or tv).

I still don't know what you mean by the cable wires. You mean speaker cable/zip cord without connectors?

Usually the info is in the manual under factory reset or microprocessor or full reset....not sure what Yamaha calls it.

 

[BMXTRIX]

I would just run an optical cable out of the TV into the receiver and call it done. HDMI CEC is a headache for many setups. When you run into a headache, you can play with it for hours, or get a $5 optical cable, put it in place, and call it done.

Another option is to not use the integrated smart features of the TV and buy a Roku or Apple TV and plug it into the receiver and run things that way.

 

[TLS Guy]

Hey guys,

I am not only new to this forum but also to the world of Home Cinema. That is why I want to take advantage of your expertise this one time.

So I recently bought a second hand Yamaha RX A3010, which I paired with a Teufel Concept S. I connected said speakers to the receiver by cable (no plugs) and the receiver to said tv via ARC-HDMI.
I have activated HDMI Control on the receiver Setup page and ARC (SimpleLink) is automatically activated on my TV as long as a cable is connected on the port (or at least that is what the manual says).
However, although I get picture and tone (when I test the speakers through the setup menu), there is no playback sound coming through. Do you have any idea what the problem could be?

Thanks in advance!

Since you have an older version of ARC, just run an optical cable from your TV to the receiver. That will do the job for you. I suspect ARC is not going to work for you unless you get an up to date receiver.