Mucking about with 240V mains would make me very nervous!
Anyway, removing or bypassing the ground prong could correct a "ground loop" fault which is one common source of hum. If you can do so without "surgery", try it.
I know electrical standards are very strict in Europe, but last time I was in the UK I think I remember places that still had two prong outlets (probably wired during Cromwell's time), so the danger can't be that dire.
And it seems to me that a product designed for the European and/or UK market that can't meet those standards without making unseemly noises is defective. If you can return the thing for refund or exchange, do so.