Sub outputing only one channel

[masterhusi]

Hey, I just got a new sub which is PreSonus Temblor t10 and after hooking it with 2 active speakers only one is playing. Do you think it is faulty or there could be some other reason? Connection is audio source>2 RCA inputs on sub>2 TRS outs from sub> into 2RCA on speakers

 

[WaynePflughaupt]

TRS outs from sub> into 2RCA on speakers

Please show us a picture of or link to this cable. It sounds like your active speakers each have 2 RCA’s?

Regards,
Wayne A. Pflughaupt

 

[masterhusi]

http://pl.tinypic.com/r/nowqix/9
One of them has 2 RCA's for left and right (the amplifier for both of them is in one).
Think this cable might be the reason, tommorow I'm gonna try with XLR / RCA instead.

 

[WaynePflughaupt]

There is no picture of the cable at that link, at least none that I can see.

Regards,
Wayne A. Pflughaupt

 

[masterhusi]

 

[WaynePflughaupt]

That cable should work fine with the TRS outputs. Have you tried swapping channels to see if the problem is with one of them?

Regards,
Wayne A. Pflughaupt

 

[masterhusi]

Both cables work with left output on sub but nothing with right. Can cable being unbalanced and outputs balanced make this problem or is it 100% sub fault?

 

[j_garcia]

You just proved it isn't the cables, which means most likely something in the sub is damaged.

 

[masterhusi]

Ignored speakers and tried playing just sub with only one channel connected. With left all works fine and with right nothing comes out. That sucks considering it's a new one, thanks for help guys.

 

[WaynePflughaupt]

Double-check your input cables too, as well as the signal source.

Regards,
Wayne A. Pflughaupt

 

[masterhusi]

Tried from soundcard, dj controller and phone. From soundcard and controller using 2 different cables that worked fine with other equipment.