Streaming Netflix won't mark episode as seen

[bulrush]

I have a Samsung Blu-ray plaer model BD-D5700. It has wireless internet and can stream Netflix movies via wi-fi. So I do that. But sometimes, some episodes are not marked as seen, even if I let it run to the end of the credits, so that episode is the default episode when I come back to a series like "How It Works".

I think this is happening in this case:
- I start the episode, watch a few minutes, then stop it, turn off Samsung player.
- On a different day I come back, resume the episode, and let it run to the end of the credits.
- This episode is sometimes not marked as read, so it is always the default episode to be played via Netflix. What this means is, in order to watch the next episode, I have to go to "More Episodes", cursor down, and choose the "real" episode I have not watched. Clearly there is a bug here.

How can I fix this? Netflix does not have a help option that covers this case, nor can I type in text in the Netflix help request screen.

 

[Adam]

Welcome to the forum!

But sometimes, some episodes are not marked as seen, even if I let it run to the end of the credits, so that episode is the default episode when I come back to a series like "How It Works".

I'm sorry - I don't have the solution for you, but I just had to say that I got a good chuckle out of the irony.

EDIT: Have you installed the latest firmware? A new one was released on December 20.

 

[j_garcia]

Firmware is what I would check too, as I can almost guarantee it is the software in the player that is not properly flagging this. My Panasonic does the same thing once in a while.

 

[Cyan]

Streaming Netflix won't mark episode as seen - Fix

I'm using a Samsung Bluray too. I've found that if I remember to exit the Netflix application, it will properly mark where I was within an episode and on the proper episode. If I power off without exiting the application, it won't note anything I watched.