my tv has that optical block problem, that so many other unfortunate sony television users have had. where the tv turns green and yellow and it basically looks like crap. Anyways can someone walk me through step by step as to how they get there television repaired, what they had to do? where they got the claims forms? etc. I have contacted Sony and they are doing there UTMOST to run me in complete circles so that I will leave them alone. Its really incredibly rude. They just tell me to check there website which I am unable to successfully navigate. i have found some info: but the claims forms they lead me to are not relevant, they are for money I spent before May 2007, which I am having to now spend money here and now in 2008 apparently I am covered till Oct 2008, but this is all so hazy and unclear. if anyones successfully navigated this maze and was able to get sony to pay please let me know how you pulled it off. thanks.