Then it's more than worth it...
onyxwulf said:
Ya, the customer service is worth several hundred dollars to me, and I am getting excellent service here. The salesman (a self proclaimed audio-hobbyist not audiophile) is going to come to my house and help my limited understanding with both setting it up properly and how to install, all free of charge. Also my wife wants all silver components so I am slightly limited here.
Post-sale service is the key...I too prefer brushed aluminum and Rotel is one of the few that offer it...the Marantz is basic black. Coupla' things re: the latter: is it a current model? Are they authorized distributors and is it covered by the Marantz warranty? That must be taken into consideration. I'm much more attuned to face-to-face purchasing for any number of reasons.
Apparently, there are some who've seen my initial response as some sort of "cheap shot" when it wasn't. No offense intended; I simply object to the premise of higher-end pricing. I too wound up paying top dollar for my recent purchases, due to the gear I chose. Few folks sell what I wanted, so I bit the bullet...luckily it worked out OK. A few weeks after purchase, one of the units started to act up...I brought it back and after a meeting of the minds with my salesman and then some minor "reasoning" with the store manager, walked out with a brand new replacement. Wasn't as smooth as I hoped for, but it was resolved to my satisfaction.
Insofar as a sub is concerned, I have no experience with them. My vintage units provide all the bottom I require for simple, stereo playback.
jimHJJ(...good luck and good listening...)