I just want to know what people do to these discs that they end up looking like edward scissorhands tried to play them!! I have around 175 dvds, and you'd have a hard time finding one with any kind of blemish on it.
I always check rentals before leaving the store, and if I think the disc might not play, I demand a different copy. I hate going through what you went through Buckeyefan!! (although I use Netflix now, and so you get what you get when it comes in the mail).