RXV 2500 cooling fan
I had the same problem with my cooling fan, and spent hours trying to get help from Yamaha. I bought my unit from a NYC-based "unauthorized" reseller, so Yamaha wasn't helpful at all. They have recently been refusing to provide assistance and/or honor their warranties on any retailer that is not "authorized". This is basically their means of enforcing minimimum suggested retail prices for the units. Anyway, I eventually got Yamaha Canada to admit that there is a known issue with the 2500's firmware whereby the continuous mode for the cooling fan does not work. A new firmware version has been released, but unless you purchased from an authorized dealer they will not upgrade it for you. If you are still under warranty and purchased from an authorized dealer then they will upgrade it for you. They insist, by the way, that the only problem with the old firmware is with the "continuous" mode and that the default thermal mode works fine and the fan will kick in when needed. I was able to verify that my fan does indeed work thru a fairly cumbersome process in diagnostic mode, so my only leap of faith is that the thermal switch functions properly. Yamaha does not recommend running the fan in continuous mode as it is somewhat noisy.