I really liked Showcase here in AZ, because the staff here knew alot more than Best Buy. I actually gota great deal on a misprinted ad (how I was introduced to Showcase. They had an ad for a Pioneer Elite 58" HDTV for 1099.00 (total bait and switch to get you in the store) well I called them on it, the called BBB and state Attorney General on the bait and switch and the owner of Showcase called me five weeks later and made me an offer to drop my complaint and sold me a brand new Pioneer 58" for the advertised cost of 1099.00 he then threw in a five year warranty and free delivery and set-up and basic calibration. I thought since they did come through that I should give them so business and when I could, I did shop there. It was mutually exclusive, they taught me some things and I taught them some things.