The easy quip is to yell at someone to read the f-ing manual; the problem is reading some of these manuals. I don't know about most of the people on this forum, but the days of me owning a simple two-channel setup are long, long gone. In those days there was nothing difficult to understand and the manual was sometimes used to prop up one of the receiver's feet to keep it from wobbling. In the last 6 years I've owned three flagship A/V receivers and one pretty decent pre/pro. They all had similar functions, but often different ways of implementing them. Sometimes it was tough for me to figure something out and it took me waaaayyy longer than it should have. Hell, for some functions that I don't use very often, I still find myself having to dig out the manual and try to figure it out all over again-ridiculous, but some of this stuff is just not user-friendly. The worst time I ever had was a few years ago when my brother bought his first Costco Pioneer A/V receiver. I tried helping him set it up and operate it, but damn, that thing was one hard piece to understand. I'm not dumb;the pioneer just did things much differently than I had previously encountered and I was as frustrated as he was.
Now even if the manuals were always perfectly written for absolutely every person on the planet today, and every person ever to be born, there is still terminology that is confusing to many. Right? Think about how many bells and whistles come standard on any decent piece of equipment. How does one keep up, especially when a lot of these guys are new to the hobby. Don't even get me started on AC-3, DD, DTS, HDCD, THX Select, THX Ultra II,DVI, HDMI, 5.1, 7.1, 9.1, Neo this, Neo that, , 666.1, WTF, BFD, and BFE, to name just a few. And have any of you tried technical support for some of these manufacturers? Sometimes you'd think they hired their help straight from the local Best Buy. I can certainly understand why some people try to bypass this big pain-in-the-*** process and ask the helpful people here on this forum for a point in the right direction.