Praise for Velodyne

[corysmith01]

Some may remember a problem I was having with my sub about to weeks or so ago:

http://forums.audioholics.com/forums/showthread.php?t=20565

I just wanted to post a follow up praising Velodyne for their customer service. Praise and kudos for companies are few and far between so I just wanted to post my experience.

After e-mailing Velodyne, I was instructed to give a call. I spoke with Dave at Velodyne who was a great help. Within minutes of the conversation, I was already writing down a return auth. number. No lengthy explanations of the problem, no long-winded troubleshooting techniques. Dave said he could tell by what I was saying that there wasn't something right and they wanted to correct it. He said I should send the amp in and they'd get a new one out to me pronto, no questions asked. I mailed my amp off and about a week later (yesterday), I received a new plate amp for my SPL800II. It took all of 5 minutes to hook back up and voila; no more problems. All systems go.

Just wanted to say that my experience with their customer service and how they handled my problem was top notch.

 

[Sheep]

Good stuff!

So far I am pleased with Velodyne. Haven't had any problems, and thats why

Now, hows about you write up a nice paragraph or 2 on that subwoofer?

SheepStar

 

[corysmith01]

Well, I don't know that this qualifies, but I did write this little bit up (last post on page):

http://forums.audioholics.com/forums/showthread.php?t=17136&page=2

Don't you remember Sheep....cause you were bustin' my chops in the next post about the THD on these subs.

 

[Sheep]

Well, I don't know that this qualifies, but I did write this little bit up (last post on page):

http://forums.audioholics.com/forums/showthread.php?t=17136&page=2

Don't you remember Sheep....cause you were bustin' my chops in the next post about the THD on these subs.

I wasn't "busting" but informing. THD is always higher with an 8inch. But considering these are 8inch subs, they do well. I listened to this and the MiniVee and I liked it. Big authoritive sound from such a small box.

SheepStar

 

[corysmith01]

I wasn't "busting" but informing.

Oh I know...I was just kiddin'.

And yeah, I agree with you totally. Like I had mentioned...I had previously owned the SVS PB10, and to me, that was a monster sub...literally. That was the first real sub I had owned prior to this little 100W sony p.o.s. When I first got that home, I realized very quickly what I had been missing. Then, just for curiosities sake, I went around to different stores listening to more. The Velo SPL-R series, Martin Logan offerings, B&W's (though never got to listen to that PV-1 and I wanted to). The ML Grotto was the one that impressed me most, but I didn't have the cabbage to get it. But, the little lady was eggin' on about getting something smaller. And I could see her point. The PB10 is like an end table. So, when I saw that the SPLII series was on clearance due to the SPL-R, I knew I had to have one. It was my chance to get a $1K sub for nearly half price. And it fits the bill. Small. Stylish. And seriously, this little thing thumps. Still today, months later, I'm amazed at what it can put out. It probably wouldn't do very well in a largish room. But for my size room, it's absolutely perfect.

 

[Geno]

I got the 10" Velo, and with my 3500 cu.ft. room, it has enough SPL to blow things off the walls and make my wife quit talking to me for several hours. That's not a bad thing...

 

[Sheep]

I got the 10" Velo, and with my 3500 cu.ft. room, it has enough SPL to blow thing off the walls and make my wife quit talking to me for several hours. That's not a bad thing...

Everyman needs one of those!

SheepStar