pioneer vsx 21txh audio switching issues

R

Rickroll

Audioholic Intern
This may sound weird but I've had my system for awhile and am extremely happy with it thus far but the issue I'm having is when a program is on tv in HD and a commercial comes on in SD format, the sound is gone. The picture is still there but the sound is gone until either the HD programming comes back on or I toggle between hdmi ports on remote and then the sound comes back. This started happening after I upgraded my Dish network to a newer system with joeys in every room. I called them and they said it has to be my receiver because everything checks out ok. I didn't have this issue before. Does anyone have a clue? I've tried everything and nothing seems to fix this glitch. Thank you.

Pioneer vsx21txh
Elite blu-ray player
DISH SATELLITE service
 
Bizarro_Stormy

Bizarro_Stormy

Audioholics Whac-A-Mole'er™
hmmm...

If you're watching an HD station and a commercial on the same channel comes on that "looks" like it's in SD, the commercial is actually still in HD, it's just been "up-converted" from SD...

Now on to the sound problem...
the HD show you're watching is most probably in Dolby Digital 5.1 , while the commercial probably switches to Dolby Digital 2.0...

My Pioneer receiver will switch between both streams, but there is a slight interruption as it switches between them...

Either:
  • Your receiver has a problem switching between the two streams
  • Your Hopper / Joey has it's Dolby Digital options set in way that doesn't allow the receiver to "decode" the switch
  • or the Hopper / Joey is set to only send one type of digital stream...

On my Dish VIP222, the Dolby Digital options are found by:
  • Pressing the "Menu" Button
  • Pressing "System Setup"
  • Pressing "Dolby Digital"

Your Hopper / Joey may differ...

The Options presented there are:
  • Dolby Digital / PCM (My Selection)
  • Dolby Digital only
  • PCM only
  • Line Mode (My Selection)
  • RF Mode

If you can find the Dolby Digital options on your Hopper / Joey, experiment with the options there...

You may have to have the Hopper / Joey send out the just the PCM stream, which should be converted by the Hopper / Joey, and not your Pioneer...
this may alleviate the switching problem...
Unfortunately, the broadcast stream won't be sent out in 5.1 anymore...

You may also want to try using the "Digital Optical Out" output jack on the Hopper / Joey (& an Optical Cable), run to the Pioneer, instead of using the HDMI cable to carry the sound stream to your Pioneer...

If you do that, you'll have the specify in the Pioneer Menu Options to use that type of audio on that particular input, instead of using the HDMI for sound on that input...

Hope this makes sense & helps...
 
Bizarro_Stormy

Bizarro_Stormy

Audioholics Whac-A-Mole'er™
Any luck troubleshooting, Rickroll..?
 
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