Panny AX-100U / Oppo DV-981HD Problems

[wisemaj]

Just purchased a Panasonic AX-100U Projector and an Oppo DV-981HD DVD Player last week and have experienced 2 problems. I need help in diagnosing which device is the culprit.

I've put about 20 hours on both devices so far, and generally everything is working fine. However, I did experience the following:

I turned on both devices and waited for the Panny HDMI input to detect the Oppo, which it normally does. But this time, the Panny blue screen just sat there with the HDMI input icon flashing, indicating that it couldn't find a signal on that input. After a few minutes of trying different resolutions on the Panny, I turned off the Oppo and turned it back on, and voila ... the Panny detected the HDMI input.

Then yesterday, I turned on both devices and the Panny displayed it's blue screen, followed by the Oppo blue logo screen. But when the DVD actually started to play, it was obvious that only the red signal was getting through. Again the resolution was to power off/on the Oppo and everything was fine.

Can anyone suggest which device could be causing either or both of these problems? I guess since re-cycling power on the Oppo resolved the problem, it would seem to point there, but having only the red signal displaying seems more like a projector issue. I have a good quality 40 foot HDMI cable, the connectors are well-seated, and it wasn't touched at any point during the problems or their resolutions. Since these are the only HDMI devices I have and since the problems are very intermittent, I can't swap out or test another device on either end to try to diagnose the problem. Any suggestions?

 

[B5I8]

I have a good quality 40 foot HDMI cable

I'd say that's your culprit right there unless you have a fiber optic HDMI cable. Why don't you try putting the DVD player closer to your projector and use maybe a 6-10 foot HDMI cable and see if the problem goes away.

 

[wisemaj]

Thanks for the reply.

Actually, while waiting for a response, I called Oppo (should have done that first ).

The technician I spoke to said the first problem (no signal detected) was due to a HDMI handshake problem almost certainly due to my failure to get the Panny up and running before turning on the Oppo ... lesson learned.

The second problem (red screen) apparently is another HDMI handshake problem, this one fixed by a recent firmware upgrade not installed on my unit when it shipped. Oppo is sending me a cd with the upgrade. Anyone else experiencing the problem needs to install the 1227B firmware.

By the way, thanks for the suggestion on the cable, but unfortunately my room setup requires the long cable ... I hope it won't give me any problems.

 

[B5I8]

Just to let you know, you can download the firmware and install it yourself right now. All you need is a computer with internet access and a CD Writer. Here's the link:
http://www.oppodigital.com/dv981hd/dv981hd-firmware-0-1227b.html