Onkyo TX-NR 727 Help

[SoundVirgin]

Hello friends,

Hope this is the right location for this thread.

I recently upgraded from an Onkyo HT-R667 (7.1 surround) to the TX-NR 727 receiver. On some channels (WPWR TV, TBS, etc) the sound is coming through very choppy (sound goes in and out). I did not have that problem with my old receiver.

I have gone through many of the sound settings but just not sure how to adjust this. Has anyone else had a similar issue and how did you fix it?

My television is a new Samsung 60f8000 series.

Thank you,

SV

 

[TLS Guy]

Hello friends,

Hope this is the right location for this thread.

I recently upgraded from an Onkyo HT-R667 (7.1 surround) to the TX-NR 727 receiver. On some channels (WPWR TV, TBS, etc) the sound is coming through very choppy (sound goes in and out). I did not have that problem with my old receiver.

I have gone through many of the sound settings but just not sure how to adjust this. Has anyone else had a similar issue and how did you fix it?

My television is a new Samsung 60f8000 series.

Thank you,

SV

What units are hooked up to it?

 

[Adam]

Welcome to the forum!

I'm wondering if the channels toggling between stereo and 5.1 is causing this issue. Are you using the HDMI audio return channel (ARC) for your connection between the TV and 727? If so, you could try the optical audio output on the TV and see if that stops it. That's not to say that's the best solution, but it's a way to start troubleshooting. Plus, if it works and you don't mind that extra cable...you're all set.

 

[SoundVirgin]

I have my UVerse DVR and my Samsung Blu-Ray all connected to the receiver. All these were hooked up before to the old receiver. I was getting incredible sound.

The HDMI cable is new. I thought to try and troubleshoot the problem by purchasing a new HDMI to see if that did anything, but it did not. The HDMI is connected as before to the HDMI output on the receiver.

Thank you for your help.

SV

 

[TLS Guy]

I have my UVerse DVR and my Samsung Blu-Ray all connected to the receiver. All these were hooked up before to the old receiver. I was getting incredible sound.

The HDMI cable is new. I thought to try and troubleshoot the problem by purchasing a new HDMI to see if that did anything, but it did not. The HDMI is connected as before to the HDMI output on the receiver.

Thank you for your help.

SV

If this is just happening with the Uverse DVR, then I suspect the HDCP codes on your UVerse are out of date, and you have a repeater handshake issue.

If this involves your BD player as well, then your new receiver is a dud, and has a bad HDMI board, something Onkyo are known for.

If it is just the DVR, see if there is a firmware update for it. If not see if they can supply you with a unit with the latest HDCP codes, and ask them if their units are HDCP certified. A lot of DVRs are not certified, and can produce handshake issues aplenty.

 

[afterlife2]

The reason you are getting dropouts is the antenna reception. I've read if your Tuner is not up to full reception you will get drop outs on any current receivers. It's not HDMI related unless when you play music and get dropout then that's another issue. Google: sound goes in and out on my receiver. You will find Yamaha, Marantz, Panasonic, Sony and other receivers do the same thing. It's mostly blamed on the cable companies.

 

[TLS Guy]

The reason you are getting dropouts is the antenna reception. I've read if your Tuner is not up to full reception you will get drop outs on any current receivers. It's not HDMI related unless when you play music and get dropout then that's another issue. Google: sound goes in and out on my receiver. You will find Yamaha, Marantz, Panasonic, Sony and other receivers do the same thing. It's mostly blamed on the cable companies.

The problem with that argument is that it did not drop out with his old receiver, so unless he inadvertently upset his antenna or connections, I'm betting this is a handshake issue.

 

[SoundVirgin]

If this is just happening with the Uverse DVR, then I suspect the HDCP codes on your UVerse are out of date, and you have a repeater handshake issue.

If not see if they can supply you with a unit with the latest HDCP codes, and ask them if their units are HDCP certified. A lot of DVRs are not certified, and can produce handshake issues aplenty.

Hello,

Thanks for the advice but what is "handshaking" ? Sorry, newbie here.

I did try and use the TV internal speakers and I got the same choppy sound. I tried to rule out the receiver. As I mentioned this all started with the new TV and the new Receiver. But all other functions of the receiver work great. I watched a blu-ray movie, sound was crystal clear.

Could the new TV and receiver sound system be too much for the Ameritech UVerse dvr?

Thanks again.

SV

 

[afterlife2]

I'm telling you it has to do with your antenna reception, as I read your blu-ray movies play without any choppiness this is an indication. Samsung tuners are sensitive. Is there a function on your TV/Cable box that will tell you what your reception is? I'd look into it. Try rescanning all channel on your box as well.

 

[TLS Guy]

Hello,

Thanks for the advice but what is "handshaking" ? Sorry, newbie here.

I did try and use the TV internal speakers and I got the same choppy sound. I tried to rule out the receiver. As I mentioned this all started with the new TV and the new Receiver. But all other functions of the receiver work great. I watched a blu-ray movie, sound was crystal clear.

Could the new TV and receiver sound system be too much for the Ameritech UVerse dvr?

Thanks again.

SV

Do you still have your old receiver? This will settle the handshake/reception question.

If it works with your old receiver, it is not a an antenna problem. If it works with the old and not the new, your DVR HDCP codes are out of date and or not certified.

Your "too much" comment makes no sense. Handshakes are part of the DRM in the HDMI/HDCP codes designed to reduce piracy. HDMI is a two way connection to allow the repeater handshakes required. I think the handshakes are too slow from your Uverse and that is what is making it choppy.