Onkyo "Sudden Shut Down and/or Static Noise From Speaker" SR309/NRxx9/NRxxx9 & others

[02Lightning]

Seen this on another forum.

Receiver Check | Customer Support | Onkyo USA Home Theater Products


Check Serial Number for Units Experiencing Shut Down/Static Noise
Attention Canadian residents! Visit Onkyo Canada to check your Serial Number.
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Sudden Shut down and or Static Noise from speaker
Dear Valued Customers,

A limited number of ONKYO models manufactured during the months of November 2011, December 2011 and January 2012 may exhibit one of or both of the following defects:

• When powering on the unit, the unit will turn on then turn off automatically
• Static Noise emitted from speakers at low volume level
(The above mentioned defect(s) are not safety related)

Affected Models: TX-8255, TX-8050, HT-RC360, TX-SR309, TX-NR609, TX-NR709, TX-NR809, TX-NR1009, TX-NR5009, HT-S3400 (HT-R390), HT-S7409 (TX-NR609), HT-S8409 (TX-NR609)

Please follow these steps to see if you receiver needs this update.

 

[tcarcio]

Thanks for the heads up. I am not haveing the issue but I just checked mine and it say's my unit does not need the update. That makes me happy...

 

[02Lightning]

It does look like there is a firmware update for my TX-NR1009 and others put out last week. I'll have to update mine when I get home.

 

[3db]

It does look like there is a firmware update for my TX-NR1009 and others put out last week. I'll have to update mine when I get home.

Wow. That's poor QC.....

 

[02Lightning]

Wow. That's poor QC.....

I don’t mind a firmware update, this seems the norm for everything now days. But sending your new receiver back for repair is another story. It doesn’t look like my TX-NR1009 is affected by this after checking my serial number on the web last night.

 

[3db]

I don’t mind a firmware update, this seams the norm for everything now days. But sending your new receiver back for repair is another story. It doesn’t look like my TX-NR1009 is affected by this after checking my serial number on the web last night.

Here's hoping you won't have too

 

[TeamLeader]

I was having issues with my 2010 Onkyo tx nr-708. It is in a repair shop now under warranty. Notice there is an obvious pattern here from Onkyo and the year this was built run around..Im afraid we may need to consider switching to Yamaha or Pioneer. I wish I had an expert response on my thread, because it seems that I got swindled by Onkoyo...A two year warranty is useless if it breaks every six months, I used my receiver far less than your usual music enthusiast. And the only reason it survived this long is because I was never around. I just checked the lamp hours on my projector, the Onkyo TX NR-708 couldn't even last 800 hours. 800 hours??? are you kidding me??? I got a Pioneer receiver in the 90's from a pawn shop, it still plays in my friends detached garage in the climate of Nebraska, overly humid summers and winter temps down to -20.

 

[tonedeaf]

I was having issues with my 2010 Onkyo tx nr-708. It is in a repair shop now under warranty. Notice there is an obvious pattern here from Onkyo and the year this was built run around..Im afraid we may need to consider switching to Yamaha or Pioneer. I wish I had an expert response on my thread, because it seems that I got swindled by Onkoyo...A two year warranty is useless if it breaks every six months, I used my receiver far less than your usual music enthusiast. And the only reason it survived this long is because I was never around. I just checked the lamp hours on my projector, the Onkyo TX NR-708 couldn't even last 800 hours. 800 hours??? are you kidding me??? I got a Pioneer receiver in the 90's from a pawn shop, it still plays in my friends detached garage in the climate of Nebraska, overly humid summers and winter temps down to -20.

I couldn't agree with you more.
I have a 20 year old Fisher surround system in mothballs replaced by an Onkyo TX NR-807.
I blasted the bejeezus out of that system and it still works and never had issue one except the wifes complaints.
My onk junk is back in shop for visit #2 in 18 months

 

[02Lightning]

On the flip side I have an Onkyo reciever that is 16 years old and is still going strong.