No Sound or Video

[Zeemer]

This is my first post on this great forum, so let me say hello. I have however been lurking for some time. I need some help with a problem I'm having with my new Pioneer Elite VSX-90TXV A/V receiver. I cannot get any sound or video from it to my speakers or TV. I am not new at this. My old clunker Kenwood gave out in my living room so I moved my Pioneer Elite VSX-41 from my theatre room to take it's place. Still works perfect and sounds MUCH better than the old Kenny. I go to hook up my brand new VSX-90 in the theatre room exactly the same way as the VSX-41 and I cannot get any sound or video. I have assingned the inputs both for the video compoment hookups and the optical audio inputs correctly. I can't even play something as simple as a CD; analog or optical. I have been working at this for six hours now and am at my wits end. What could I be missing? I've been hooking up systems for decades and have never had this kind of trouble. It must be a lemon or some stupid thing i'm missing. I miss my 50' plasma. Somebody please help me.

 

[mtrycrafts]

This is my first post on this great forum, so let me say hello. I have however been lurking for some time. I need some help with a problem I'm having with my new Pioneer Elite VSX-90TXV A/V receiver. I cannot get any sound or video from it to my speakers or TV. I am not new at this. My old clunker Kenwood gave out in my living room so I moved my Pioneer Elite VSX-41 from my theatre room to take it's place. Still works perfect and sounds MUCH better than the old Kenny. I go to hook up my brand new VSX-90 in the theatre room exactly the same way as the VSX-41 and I cannot get any sound or video. I have assingned the inputs both for the video compoment hookups and the optical audio inputs correctly. I can't even play something as simple as a CD; analog or optical. I have been working at this for six hours now and am at my wits end. What could I be missing? I've been hooking up systems for decades and have never had this kind of trouble. It must be a lemon or some stupid thing i'm missing. I miss my 50' plasma. Somebody please help me.

Frustrating, yes.
No FM out either?
By chance tape loop/monitor is on? Something has to be muting the speakers. Maybe speaker B is selected and may mute speaker A?

 

[Thaedium]

Had the same problem when I first connected my VSX-94TXH... I'm actually still a bit bewildered by it. I turned it off, went to bed. Woke up the next morning, double checked all of the connections before turning it on. Then turned on the reciever, played with some options on it to ensure all was good, then tried a CD and then it all worked nice and pretty. Haven't had a problem with audio output since, and I'm really unable to narrow down what it was that I did that sorted out the problem.

My suggestion is you do something similar, turn all of your equipment off. Ensure all connections are done the way you want. Now turn on just the reciever, and go through the settings you want. For me, I have the Left/Rights Bi-amped, and had to make sure to set them to small. Also had to make sure that I went into the menus and ensured that I had set the reciever to recognize that instead of surrounds being connected it was the second set of wires from my mains for the bi-amp capability.

Hope something here helps you out...

 

[Zeemer]

mtrycrafts: Good morning. Back at it again. I cannot find anything on this receiver concerning tape loop monitor. I did not have speaker system B active, A only and it was set to A. No FM out, no TV out, no nothing out.

Thaedium: This morning I disconnected everything, reset the receiver and started fresh yet again. This time I just hooked up the front speakers and the CD player. I made sure that the input assignment was correct for the CD player, that the A speakers were selected and still nothing, analog or digital.

I have run the MCACC setup and get sound from all speakers, front, surround, sub, and rear surround. It ends with a mic error every time though.

How can I check the possibility of the tape loop monitor? This appears to be my last great hope before declaring a DOA.

Thank you for your help!

 

[Thaedium]

So if I read you right, you are saying that when running MCACC you do get audio output from the speakers, and at the end it gives you a mic error?

Definently and odd problem. I'm assuming you went through the manual and followed their setup process there as well? Even if its not what you want, I'd recommend trying that just to see if it will output some audio for you. Failing that, I would have to agree that the unit is DOA.

Again to clarify, the FM tuner will not output either?

Best luck

 

[mtrycrafts]

mtrycrafts: Good morning. Back at it again. I cannot find anything on this receiver concerning tape loop monitor. I did not have speaker system B active, A only and it was set to A. No FM out, no TV out, no nothing out.

Thaedium: This morning I disconnected everything, reset the receiver and started fresh yet again. This time I just hooked up the front speakers and the CD player. I made sure that the input assignment was correct for the CD player, that the A speakers were selected and still nothing, analog or digital.

I have run the MCACC setup and get sound from all speakers, front, surround, sub, and rear surround. It ends with a mic error every time though.

How can I check the possibility of the tape loop monitor? This appears to be my last great hope before declaring a DOA.

Thank you for your help!

The reference to the tape loop/monitor was to check that you unit even has this feature as I don't know about your unit nor did a check on line. But, if you have that feature, it might have a button on the component or on the remote to activate it. Select the FM radio, or AM and play with this tape loop/monitor pressing it and waiting for any sign of life on the AM/FM radio.

It is most curious that it plays the setup but nothing else.
You may need to contact Pioneer tech support

 

[mtrycrafts]

Again to clarify, the FM tuner will not output either?

Best luck

That is how I read it, that not even the radio is outputting sound
Why would it do the setup and nothing else?

 

[Zeemer]

Ok, here's the skinny: Unit is DOA. I returned it this morning and rewarded myself with a new VSX-91. From box to sound: 3 minutes, video another 2 minutes, multichannel another 3 minutes. All works perfectly.

The thing that really threw me with the dead unit was that it would play the test sounds ok, but no output from anything else. Also only three of the ten input button lights would come on when selected. Thank you all for your thoughts and help. I knew I was better than this....let's have one!

 

[mtrycrafts]

Ok, here's the skinny: Unit is DOA. I returned it this morning and rewarded myself with a new VSX-91. From box to sound: 3 minutes, video another 2 minutes, multichannel another 3 minutes. All works perfectly.

The thing that really threw me with the dead unit was that it would play the test sounds ok, but no output from anything else. Also only three of the ten input button lights would come on when selected. Thank you all for your thoughts and help. I knew I was better than this....let's have one!

Hey, enjoy your new unit. The old was certainly a curiosity