Niles outdoor Rock speakers

[Rickster71]

Hi all, Does anyone have a pair of Niles outdoor rock speakers? (See Link below)
I have the RS8-Si's out on my patio. They sound good, but after about two months they get a 'Kazoo' like quality, to the bass.
I expected more of these speakers, considering the fact that they were $800 a pair!
Bought them from a local dealer, and he replaced them, the first time without question.
I have a call into him, because last weekend, one of the new pair started to make the same noise again.
Just wondering if anyone's had any experience with them, Thanks.
Rick

Link.
http://www.nilesaudio.com/product.php?prodID=RS8Si Granite&recordID=Weatherproof Rock Loudspeakers&categoryID=Speakers&catcdID=1&prdcdID=FG01030

 

[annunaki]

Please explain your problem a bit more. What type of sound are you getting? Is there a defect that makes itself evident after a certain abount of time? Is there something buzzing within the cabinet or against the woofer? How much power is running to the speakers? What types of volume levels are you trying to achieve?

 

[Rickster71]

Please explain your problem a bit more. What type of sound are you getting? Is there a defect that makes itself evident after a certain abount of time? Is there something buzzing within the cabinet or against the woofer? How much power is running to the speakers? What types of volume levels are you trying to achieve?

Hi Annunaki, thanks for responding.
Guess initially I was being vague, thinking if this was a pattern failure of some type, and someone might say 'Oh that happened to my Niles rocks too'
So here's where I'm at. I would love to take these speakers apart to really see what the problem is. Unfortunately, with the bottoms being sealed with silicone, and not wanting to jeopardize the five year warrantee. I'm left to only being able to describe what it sounds like.
The speakers are outside on a 20' X 40' patio.
I have maybe, forty hours on these speakers. Their in a zone powered by a Yamaha RXV1 - 130 watts on 12-AWG wire. They are never over driven, and they are in a partially shaded area, so no direct sun.
I take them inside during the winter. I baby them for the most part; or as Chris Rock says in his stand-up routine, "I's keeps care of my kids!"
So I'm really surprised this is the second time, in as many summers this has happened.
As for volume levels, I play them louder than background music, nothing crazy though.
I'm bringing them back tomorrow, so I'm wondering. Do I exchange them for the same model, or maybe some other brand? Paradigm makes nice outdoor rocks.
Thanks, Rick

 

[annunaki]

I have used Niles in many instances. I do not have loads of experience with the rock speakers though. They normally have an outstanding product. I would contact Niles' technical support to see if there have been any other issues with them, as well as work with your local dealer to see if your's is an isolated scenario.

When you returned the first pair, did they tell you what the problem was? I always let my customers know what the problem was with any product. If it is a manufacturing defect, you should know about it. If it was the customer's fault, they should know about it.

 

[Rickster71]

Tomorrow I'll see the dealer and ask if he knows what the problem is / was. This time I'll bring the pair, in case he wants to listen to them.
The first time he exchanged it without question. He just walked in the back and got me a new one.
I'll let you know what he says tomorrow.
Thanks, Rick

 

[Rickster71]

I took both speakers to the dealer and we hooked them up there.
We didn't hear the buzzing noise in the first fifteen minutes.
Oh great now we look like jerks. (story of my life)
I explained how I hooked them up to a different amp and heard the noise then too.
The dealer suggested we leave them, and he would play them all day.
If it was a voice coil over heating it might awhile.
So, the quick of it is. He didn't hear anything, but feels my wife and I did.
He called Niles and is sending us a new speaker!
That's the kind of customer service that keeps us going back.