Asuming you have your speakers set to small, reciever crossover set at 100 and your sub crossover set as high as it will go (as to not interfere with the bass management your reciever is doing), then other factors to consider are; positioning, volume of your sub as opposed to your sats, and your 100hz crossover point is to high. Try 80 or 90 if you can. Also, I know from experience not to be to critical of a new speaker till it has a couple of hours on them. A subwoofers cone and surround material can be very stiff fresh out of the box.