New LG OLED, new 7.2 Denon, PS5, still no ATMOS!

[NewInCT]

Hello everyone. First post and I look forward to your knowledge and input. I've done a tremendous amount of research on this online and still can't seem to find a clear answer, or at least one that my limited experience will allow me to comprehend. Here is what I currently have:

1) LG OLED 77" GXPUA
2) Denon 7.2 model X2700H capable of Dolby Atmos
3) A PS5 for 4K Blu-Ray use
4) Speakers: All Klipsch - 1 SW, FL, C, FR, Floor Surround L, Floor Surround R and two Rear In-Ceiling speakers

As I understand it, my speakers listed above make up a 7.1 channel system. For the last week I have been running a 5.1 system, having just installed the in-ceiling speakers today but the speaker wire is not yet run. I'm running Ultra High Speed HDMI cables with Ethernet (2.1) from the eArc on the TV to the eArc on the receiver and then running my Frontier cable box into the cab/sat input on the receiver via HDMI 2.1 and the PS5 to the receiver's Blu-ray input via HDMI 2.1.

While watching TV, I only get sound out of the FL and FR speakers until I select the "OPTION" button on the Denon remote and select "Stereo All". Then I get sound out of all 5 speakers. When watching a 4K Blu-ray on the PS5, I get sound out of all 5 speakers but the "Format" on the Denon Remote App is reading "PCM" on the "Input" screen. I went through the process on the PS5 under "Sound" and switched from PCM to Bitstream and then attempted to do the same while watching a Blu-ray, as recommended by Sony, but Bitstream is greyed-out in this menu. According to Sony, this must be switched to Bitstream also in order for the PS5 to play sound in Dolby Atmos.

My passthrough is set correctly and I followed all steps correctly when setting up my receiver. My question is, is Dolby Atmos not being "triggered" because I have yet to utilize the last 2 channels of my 7.2 receiver (the in-ceiling speakers)? I've read that Dolby Atmos can be used with a 5.1 receiver but it has to be set up as a 5.1.2 system. I'm just wondering if I have a setting that is incorrect somewhere or if things will self-correct once I connect my in-ceiling speakers to the Surround Back L&R channels on my receiver and then re-run the speaker setup procedure.

I would like to point out that I am currently watching a movie on Netflix and the receiver is showing "DD+ DSur TV" without me changing a thing.

As you can see, I appear to have some strange things going on and different issues with my cable box, my PS5 and now Netflix. Any recommendations would be greatly appreciated. I hope I've provided sufficient information. Thanks very much!

 

[William Lemmerhirt]

Not sure I followed all that. I’ll read again, but at a glance yes. You need to configure the AVR for an Atmos installation. Also make sure the source supports it.
Also. If only running two height speakers they are supposed to be in front of you. Maybe 3-4’ depending on ceiling height.

I’ll look again to decipher.

 

[NewInCT]

Not sure I followed all that. I’ll read again, but at a glance yes. You need to configure the AVR for an Atmos installation. Also make sure the source supports it.
Also. If only running two height speakers they are supposed to be in front of you. Maybe 3-4’ depending on ceiling height.

I’ll look again to decipher.

Thanks for the information and for taking another look. You just brought up an interesting point and it’s something I’ve been thinking about. I’d like to install 4 in-ceiling speakers but how is that possible if all 7 channels are now being used with the addition of my two ceiling speakers? I keep seeing the term “7.2.2”, which would allow me to add another 2 ceiling speakers, but how would I accomplish that with my 7.2 receiver since it seems like I’m maxed out?

 

[Trebdp83]

Without atmos speakers connected and set to on, an atmos disc being played in the PS5 should show Dolby TrueHD(DTHD) on the Denon. Now, you can turn on Dolby Virtualizer and it will display atmos as the metadata will be folded into your existing speakers. If you are seeing PCM, there is a setting off in the PS5. Check the blu-ray player section settings again for bitstream option. Currently, you have a 5.1 system. Add two surround back speakers and you have 7.1. Use two height channels instead of surround back speakers and you have 5.1.2. You will need a 9.2 receiver for a 5.2.4 setup or an 11.2 receiver for a 7.2.4 setup.

 

[NewInCT]

Without atmos speakers connected and set to on, an atmos disc being played in the PS5 should show Dolby TrueHD(DTHD) on the Denon. Now, you can turn on Dolby Virtualizer and it will display atmos as the metadata will be folded into your existing speakers. If you are seeing PCM, there is a setting off in the PS5. Check the blu-ray player section settings again for bitstream option. Currently, you have a 5.1 system. Add two surround back speakers and you have 7.1. Use two height channels instead of surround back speakers and you have 5.1.2. You will need a 9.2 receiver for a 5.2.4 setup or an 11.2 receiver for a 7.2.4 setup.

Thank you very much. Unfortunately, my receiver doesn't have height channels; it only has surround back channels as the last channels, which I planned on running to my in-ceiling speakers. Will that work or should I have gotten a 9.2 receiver?

 

[TLS Guy]

Thank you very much. Unfortunately, my receiver doesn't have height channels; it only has surround back channels as the last channels, which I planned on running to my in-ceiling speakers. Will that work or should I have gotten a 9.2 receiver?

You only have seven channels of amplification in that receiver. So at the moment your speaker arrangement is 7.1. So you have to be content with that or set it up with the ceiling speakers in the correct place, for 5.1.2 which would give you dolby atmos with two ceiling atmos speakers only. So if you want other options you need a different receiver.

 

[Trebdp83]

Your surround back channels are assignable. You tell the receiver how you want them used and it processes the audio accordingly. You can also have a 5.1 system with a separate two channel zone. Refer to pages 30-51 of the manual for the various speaker assignments.

http://manuals.denon.com/AVRX2700H/EU/EN/download.php?filename=/AVRX2700H/EU/EN/pdf/AVRX2700H_EU_EN.pdf