Please take photos of your setup and post them. This is critical to ensure that we understand your setup. Be prepared to post follow up images.
I will make a small recommendation to ensure your dip switches are set properly on the amplifier. Make sure that both of them are down in the 'off' position.
You most certainly don't need to make 'custom' cables. Standard RCA cables will work fine. You just should ensure that there is a connection to ground. You don't have to connect anything to the negative (-) terminal of the amplifier, but if you do make a connection there, make sure it is the ground wire. So, TIP of one RCA cable goes to positive. TIP of the other RCA cable goes to the other positive. The sleeve connection (ground) of the RCA cable should land on ground of the amplifier, and may be jumpered over to the negative connection as well. But is MUST land on ground.
In the diagram below, pin 1 is GROUND and pin 3 is NEGATIVE. Pin 2 is POSITIVE...