My computer shuts off when I try to watch select DVDs

[Seth=L]

I have no clue why it keeps doing this. I was trying to watch Event Horizon on my computer. The DVD is a single layer disc. This is the first time I have had this problem. I put the disc in, it recognizes it, it loads the menu, and as soon as I click play the computer restarts.

Can someone offer some insight as to why it would be doing this, and how to correct it? I am using Intervideo WinDVD 4 for reference.

Thank you in advance.

 

[MDS]

It sounds to me like WinDVD encounters an error reading the DVD and doesn't handle it well. It could be a bug in WinDVD or it could have been an unrecoverable error from the operating system that the program cannot deal with such as a page fault or general protection error. The underlying cause is hard to guess without further investigation.

If you are using Windows 2000 or Windows XP, the system restarts because your startup and recovery settings are set to restart. Go to Control Panel->System->Advanced tab and click on Settings in the Startup and Recovery section at the bottom. Under System Failure, uncheck everything except 'Write an event to the system log'. It will then no longer automatcally restart on faults.

Right click on the My Computer icon and choose Manage. Under System Tools is Event Viewer which shows the error logs for Application, Security, and System. There should be an error message, probably under Application or System. You could clear all of the event logs and then try playing the DVD so that there will be fewer messages to sort through.

 

[Seth=L]

It sounds to me like WinDVD encounters an error reading the DVD and doesn't handle it well. It could be a bug in WinDVD or it could have been an unrecoverable error from the operating system that the program cannot deal with such as a page fault or general protection error. The underlying cause is hard to guess without further investigation.

If you are using Windows 2000 or Windows XP, the system restarts because your startup and recovery settings are set to restart. Go to Control Panel->System->Advanced tab and click on Settings in the Startup and Recovery section at the bottom. Under System Failure, uncheck everything except 'Write an event to the system log'. It will then no longer automatcally restart on faults.

Right click on the My Computer icon and choose Manage. Under System Tools is Event Viewer which shows the error logs for Application, Security, and System. There should be an error message, probably under Application or System. You could clear all of the event logs and then try playing the DVD so that there will be fewer messages to sort through.

Your knowledge is overwhelming, thank you.

 

[Seth=L]

I did what you told me to do MDS, but now the DVD plays fine, go figure. Well at least it works now.

 

[Alex2507]

Go to Control Panel->System->Advanced tab and click on Settings in the Startup and Recovery section at the bottom. Under System Failure, uncheck everything except 'Write an event to the system log'.

This piece of info comes in handy every couple of years and I know just where to find it ... and now you do too.

 

[BoredSysAdmin]

mds gave correct info.
BSA approved.

If this keeps happening again, If I were you this is I'd do in below order:

- Check the wide ribbon (IDE) cable which connects motherboard to your DVD drive - if it's connected tightly
- Visually check your computer motherboard for blown capacitors.
- Possibly replace your dvd drive.

I never saw dvd read errors cause BSOD's - it sounds like ether really bad driver issue or a hardware problem.

 

[Seth=L]

Man this thread is old. I haven't had that computer for a couple of years now.

The memories.

 

[BoredSysAdmin]

Man this thread is old. I haven't had that computer for a couple of years now.

The memories.

Darn I made totally n00b mistake, I should have known better