Called in, 1 full hour wait. Live chat, no answer. So I will put it out here. Marantz Sr6013, No sound at all or video from arc channel. Front panel works, remote works. After hdmi diagnostic check, "errh1-15 contact support." Could only locate a small info lookup from denon error codes stating there is a communication failure in gui room. I have factory reset and unplugged all wiring. I am dreading the hdmi pca replacement answer that I am expecting. Any other tech tips or place to get Marantz apart from Encompass?