Marantz SR-7017 shut off when updating firmware.

[PeterHCM]

Hi all,

I just did update my Marantz SR-7013, when have done downloaded and updating FW about 75%, then Marantz turns off and never restart again ( the power indicator does not light).

Please help me to fix this issues. Thanks

P/s: Power and Network are ok.

Peter

 

[PENG]

Hi all,

I just did update my Marantz SR-7013, when have done downloaded and updating FW about 75%, then Marantz turns off and never restart again ( the power indicator does not light).

Please help me to fix this issues. Thanks

P/s: Power and Network are ok.

Peter

Have you tried a factory reset yet? If that does not work, then you should give Marantz a call. By the way, FW update should be done when the unit is hard-wired, instead of via wifi, but you probably know that already.

 

[PeterHCM]

Have you tried a factory reset yet? If that does not work, then you should give Marantz a call. By the way, FW update should be done when the unit is hard-wired, instead of via wifi, but you probably know that already.

Press

while simultaneously pressing GAME and INFO for factory reset?
May have hard reset Inside AVR?

Thanks

 

[lovinthehd]

Also curious also about whether via wifi or hard-wired, and if you even needed the update at all (I turn them off generally until I know what the update addresses, rather than an automatic update mode).

Those are the reset instructions I see in your manual.

 

[PeterHCM]

Good news with new way as follows:
Power off AVR, press

while simultaneously pressing DYNAMIC EQ and M-DAX and then Power On AVR for factory reset and Restore FW.
AVR is ok now.

 

[lovinthehd]

Good news with new way as follows:
Power off AVR, press

while simultaneously pressing DYNAMIC EQ and M-DAX and then Power On AVR for factory reset and Restore FW.
AVR is ok now.

Did you get that on the interwebs somewhere or did Marantz provide that? Congrats in any case if you solved your problem....

 

[PENG]

Good news with new way as follows:
Power off AVR, press

while simultaneously pressing DYNAMIC EQ and M-DAX and then Power On AVR for factory reset and Restore FW.
AVR is ok now.

Lucky you, be sure to use Ethernet hard-wired before you make another attempt on FW update. Also, unless you have a good reason to update, just leave it alone.