I'm attempting to help out a friend with a
Marantz SR8500 receiver. If anyone here actually has one, with speakers in more than 1 room, I'd really appreciate your input on this one.
Essentially, when using a digital source (in this case a CD player with digital output), there is no audio output to the speakers in the second room. If an analog input for the source is used, it works fine. I can't imagine an amp with this sort of audio/video switching cabability
wouldn't be capable of this simple feat.
He's gone back to his vendor (a generally reputable and audio specialist store, not a department store) and now the staff are claiming that this is "normal" and just how it works. I haven't had a chance to play with it myself (and I believe the vendor now has it), but the owner's a competent guy and unlikely to have stuffed it in any major way. I suspect one of the following:
1. This particular unit has a fault of some kind.
2. There is some subtle confguration item that needs to be fixed.
Can anyone help out here? I've read the audioholics review of the amp on this site, scoured the
Marantz web site
and even gone through a pdf of the
SR8500 user manual myself. Nowhere can I find refererence to the fact that multi-room sources have to be analog.
In fact, I keep reading references like:
"Marantz’ acclaimed multi-source, multi-zone capability."
"Multi-room/Multi-source Capability with Discrete Commands"
which only makes me think that the vendor's advice is a cop-out attempting to get my friend to grin and bear it because they either don't know how, or don't want to fix the problem.