Magnusson-Moss Warranty Act

[Buckeyefan 1]

For any of you suffering from warranty issues while a product is/should still be under warranty, you may want to read up on this act.

It states "that a company that doesn't provide successful warranty repair for any product must provide a new replacement or full refund, and pay court costs for consumers who must sue to exercise these rights."

If a manufacturer can't seem to get the problem fixed, you should include this act in your email to remind them of your rights, and their responsibilities.

This goes for automobiles, PC's, A/V equipment - basically anything that has a written warranty.

 

[mtrycrafts]

For any of you suffering from warranty issues while a product is/should still be under warranty, you may want to read up on this act.

It states "that a company that doesn't provide successful warranty repair for any product must provide a new replacement or full refund, and pay court costs for consumers who must sue to exercise these rights."

If a manufacturer can't seem to get the problem fixed, you should include this act in your email to remind them of your rights, and their responsibilities.

This goes for automobiles, PC's, A/V equipment - basically anything that has a written warranty.

This is a great reminder So much to know, so little memory and recall Where is John Doe?

 

[Sleestack]

One thing on the MM Act. Many people who try to invoke the MM Act are people who have modified their equipment (usually cars) in some way and try to get warranty coverage when something fails. Under the MM act, if they try to deny warranty coverage, technically they are supposed to show that the modification relates to the failure. Unfortunately, car companies can get out of it by writing careful exclusionary provisions into the warranty. They won't get away with denying you warranty coverage on a engine failure because you put new wheels on your car. On the other hand, you tweak your engine with something that may add nominal hp and your transmission fails, you might have a very difficult time getting coverage. I've learned this many times the hard way... but I still tweak my cars and pay the consequences when I have to.