Okay, Monday came & Don never called. On Tuesday the 12th, someone else from the store called & said he tested it, it was working fine & a remote was in the box. I went there that evening & spoke to a department manager. He called Don at home & told me Don would come in on his day off, Wed. the 13th, & call me at work so I could go over there to see him test it.
Needless to say, Don never called. The first guy did call & said that he tested it & they put the remote from the store display AVR 335 in the box, but Don would check it on the 14th & then I could take it back.
I'm not very confident that it's the same unit, let alone that it's working. A sales rep turning it on & pressing the remote buttons isn't the same as a trained technician opening the unit up & checking it. Even after Don telling me that he'd order 2 new remotes, all they want to do is throw in 2 used ones.
I fear that when I get it home, it'll start having the same problem again, I'll have to pay to ship it elsewhere & be without the use of it for another couple of months. At this point, I would prefer that Future Shop just bite the bullet & give me a replacement, even if it was an AVR 430.
I'll keep you informed of the goings on when I go there tomorrow.