I think I screwed up and broke my new receiver

N

NewAudioholic

Audiophyte
Banana plugs on my right front speaker touched and apparently have done some damage to my Pioneer vsx-70 receiver. The receiver is about 10 weeks old, and has barely been used.

I have DefTech ProCinema 1000 speakers and a Bic F-10 subwoofer attached. I just bought Energy CF-70's, which I planned to use as Zone 2 for music only. But to test the speakers, I moved the front speaker wires from the DefTech's to the CF-70's.
Sounded great at first. But fiddling with my subwoofer must have jarred the right CF-70, which was right next to it, and pushed the plugs together. This isn't possible on the DefTech's, which force the plugs out parallel to one another.

Anyway, now any speaker I try on that channel crackles badly. :( Since I screwed up, not sure if this will be covered under warranty. And even if it is, according to Best Buy, it should take about 3 weeks to get the receiver back.

I'm new to home theater, and have limited audio skill set. I've learned a lot reading this forum (evidently not enough - I'm going to replace these Monoprice banana plugs with rubber coated plugs), and I'm hoping some experts here can advise me how to resolve this.

- Is this fixable? Or, have I completely torched the receiver, and need to replace it with a new one?
- Is this typically covered under warranty? Or should I just look for a service center nearby that can get it done more quickly, though I'll have to pay?
- Is this something easy to fix - maybe something I can do myself?


Any help would be greatly appreciated.
 
M

markw

Audioholic Overlord
Sounds like it's time to exercise your warranty rights.

But, you've learned one of the most important rules in this hobby, albiet the hard way: Never, ever kerfutz with wiring, particularly speaker wiring, while any of the affected units are powered on. Always turn them off.
 
N

NewAudioholic

Audiophyte
I have a feeling this is going to be an expensive lesson. Pioneer's warranty states that the following is not covered:
"damage caused by accidents, negligence, modifications, use of non-Pioneer parts, improper use, installation or packing"

Anyone have any further insight on this? I've read that receivers have circuitry that should have powered off to prevent damage.
 
R

ReUpRo

Full Audioholic
How sure are you that the banana plugs touched?

I had a Yamaha amp that went into protection mode one mundane day. Turned out that the power board had fried and needed to be replaced. Nothing had moved or changed or shorted and nor was I pushing it any harder than the previous several months of use.

I was in the exact same boat as you are, with no amp while the Yamaha was getting fixed. I just bought another one and sold the repaired Yamaha on Craigslist.
 
N

NewAudioholic

Audiophyte
How sure are you that the banana plugs touched?
I'm certain - they were still touching when I looked. I posted on AVSForum as well, and got some pretty good advice; general belief is this will be covered by warranty.
 

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