Help with handshake problems with arcam avr 750

[tms]

Hi i hope someone can help me please
I have recently purchased an Arcam AVR 750
i connected this to my Cambridge Audio 751
but i am having nothing but handshake problems
and cannot rectify it any help or advice would be much appreciated
Thank You

 

[TLS Guy]

Hi i hope someone can help me please
I have recently purchased an Arcam AVR 750
i connected this to my Cambridge Audio 751
but i am having nothing but handshake problems
and cannot rectify it any help or advice would be much appreciated
Thank You

They are both receivers!

First off, for what possible reason do you want to connect two receivers together? Next since you say you have handshake problems. I assume you are trying to connect them via HDMI! Is that correct?

If so, you have a fundamental lack of knowledge about the HDCP codes. Never would a designer conceive of your arrangement. This hookup will think you are a pirate and not allow it. The HDMI out of a receiver will only accept the handshake of an end device such as a TV.

 

[BoredSysAdmin]

^^ what TLS said. Why in the world are you trying to connect one reliever to another ???
That's just wrong

 

[tms]

They are both receivers!

First off, for what possible reason do you want to connect two receivers together? Next since you say you have handshake problems. I assume you are trying to connect them via HDMI! Is that correct?

If so, you have a fundamental lack of knowledge about the HDCP codes. Never would a designer conceive of your arrangement. This hookup will think you are a pirate and not allow it. The HDMI out of a receiver will only accept the handshake of an end device such as a TV.

Hi first of all thank you for your reply my Cambridge audio 751 is a bluray player and I am connecting with HDMI thank you

 

[BoredSysAdmin]

a) 752BD is the BD Player, 751R is a receiver
b) Now what we established this, how long is your hdmi cable?

 

[tms]

They are both receivers!

First off, for what possible reason do you want to connect two receivers together? Next since you say you have handshake problems. I assume you are trying to connect them via HDMI! Is that correct?

If so, you have a fundamental lack of knowledge about the HDCP codes. Never would a designer conceive of your arrangement. This hookup will think you are a pirate and not allow it. The HDMI out of a receiver will only accept the handshake of an end device such as a TV.

 

[tms]

My Cambridge audio is a Blu ray player it is the Cambridge audio AZUR 751BD
and is similar to the OPPO

The 751BD is the one before the 752BD

my HDMI cable is 5 metre

Thank You

 

[TLS Guy]

My Cambridge audio is a Blu ray player it is the Cambridge audio AZUR 751BD
and is similar to the OPPO

The 751BD is the one before the 752BD

my HDMI cable is 5 metre

Thank You

Exactly what problem are you having, and how to you know it is a handshake issue and not a resolution issue? Are you sure the BD player and receiver are set to the correct resolution of your TV?

 

[tms]

Hi thanks again for your reply i have tried my old panasonic blu ray player with all of the same settings i had set with the cambridge audio blu ray player and that works perfect but the cambridge will not that's why i think it is an handshake problem thank you

 

[TLS Guy]

That is important information I have been on the Cambridge Audio site.

My next question is, have you connected the player to the Internet and done the firmware updates? Machines just about never come with updates but the first version. It seems that player was introduced totally unfit for purpose. There are boat loads of firmware updates for numerous problems, including serious HDMI handshake issues. So if you have not updated the firmware that should be your next step.

Your HDMI should be set to output bit stream and the resolution should match your TV, which I assume is 1080p.

I hope this will solve your problem. However, nowhere in the specs or in the manual, do I find this to be an HDCP certified unit. Certification is very expensive and often skipped by smaller manufacturers. Non certified units are prone to be boat anchors.

If the above does not solve the problem, ditch that machine and buy a machine you know to be HDCP certified.

 

[tms]

Hi thank you for your time and help yes all firmware is up to date and all settings are set as they should be
Thank You

 

[TLS Guy]

Hi thank you for your time and help yes all firmware is up to date and all settings are set as they should be
Thank You

I feared that would be your next reply. After being on the site and seeing that huge list of updates, week after week for serious issues, I suspected that, that unit was not ready to see the light of day. Hopefully you can return the unit and get something else.

If you want a high end player, then go for Oppo, otherwise sticking with a Panasonic is a good way to go.